Justin Hurd
Jacksonville,FL
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in [Area of expertise].
Overview
11
11
years of professional experience
Work History
Real Estate Sales Professional
Welch Team Keller Williams
Jacksonville, FL
2022.01 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
Market Director
SEQSR Franchise
03.2020 - 11.2022
- Direct P&L responsibility for over 25 Taco Bell locations with AUVs of $1.8MM in Mobile, Alabama, Pensacola, and Tallahassee, FL
- Report directly to the Regional Vice President and Chief Operating Officer
- Direct reports include 6 Area leaders, 2 Recruiting specialists, and 2 Facilities Managers
- Able to reduce COGS from an average of 35% to 27%
- Implemented Bellhop program and 3rd party initiatives to provide a 12% increase in Sales
- Reduced Speed of Service times by an average of 40 seconds per unit
- Reduced Food Safety audit failures from 7 to 0 in less than 6 months
- Implemented Staffing and retention methods to attract, hire, and retain quality employees
- Achieving and sustaining brand standards and responsibilities of the franchise agreement
- Direct responsibility for assets and facilities, including maintenance, remodels, off-sets, and new construction
- Management of operational manpower, including attracting, hiring, and retaining talent
- Developing incentive programs to improve tenure; coordinating salary pay scales and competitive hourly pay.
Vice President of Operations
Vale Food Company
01.2019 - 03.2020
- Responsible for all things involving operations for a healthy fast-casual build your concept
- Direct reports included 3 Area Managers, a Director of Catering, a Director of Marketing, and 2 Facility Managers
- Grew company from one to seven locations in Tampa, Jacksonville, Gainesville, (2) Tallahassee, and Ft
- Lauderdale
- AUVs achieved $1.8 million
- Implemented the supply chain, including distribution, purchasing, and logistics
- Led human resources, including team member compensation and benefits packages, Learning and Development (L&D) strategies, menu creation, and program development
- Oversaw real estate and construction development for new builds and budgeting and finance per unit
- Implemented to-go and 3rd party sales strategies to provide 18-20% additional revenues
- Designed Catering and loyalty technology programs effectively growing the customer base
- Developed Inventory, Ordering, and COGS through Jolt systems for all locations
- Implemented Labor management utilizing hot schedules and Menu link data
- Developed a Management Training program for external candidates
- Incorporated wage rate and career growth structures.
Regional Operator
Zoe's Kitchen
01.2013 - 12.2018
- Direct P&L responsibilities for 20 units in 2 states with AUVs of $1.9MM
- Reported directly to the Regional Director
- Direct reports included General Managers, Catering Specialist, Recruiters, Facilities Coordinator
- Opened or assisted in 50+ new store openings
- Developed NSO training and recruitment programs to lead teams of 30+ New hires
- Led the company in YOY sales growth for 2 consecutive years
- Partnered with General Managers to oversee all operational objectives in $1M to $2.6M establishments
- Responsible for analyzing budgets and financial metrics
- Talent acquisition/management; responsible for over 200 employees
- New market developments in Orlando, Tampa, Jacksonville, and Naples – consisted of hiring leadership and store personnel, establishing relationships with local vendors, partnering with the Marketing team to facilitate customer traffic, Cascading corporate initiatives and objectives through information to all team members
- Vendor acquisition and market development.
Education
Business Management and Economics -
Florida State University
Skills
- Product Management
- Market Analysis
- Inventory Control Processes
- Customer Satisfaction
- Key Performance Indicators (KPIs)
- Accuracy and Efficiency in Documentation
- Cultivating Productive Relationships
- Budgeting and Cost Control Strategies
- Coordinating Personnel
- Develop Policies
- Many more skills derived through experience
Quote
If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.
Timeline
Real Estate Sales Professional
Welch Team Keller Williams
2022.01 - Current
Market Director
SEQSR Franchise
03.2020 - 11.2022
Vice President of Operations
Vale Food Company
01.2019 - 03.2020
Regional Operator
Zoe's Kitchen
01.2013 - 12.2018
Business Management and Economics -
Florida State University