Produce, Mix, Master, distribute and license music to streaming platforms.
Established 1.2 million monthly listeners on Spotify in Feb. 2023.
Acquired over 88.3 million streams on Spotify as of Nov. 2023.
Viral cover of "Just the Two of Us" by Bill Withers featured in 600k Instagram Reels and 453k TikTok videos as of Nov. 2023.
Promote original and licensed songs across all social media channels.
Produce, shoot, direct, edit and upload music videos and beat making videos to YouTube, TikTok, Instagram and all social media channels.
Collaborate with producers, lyricists and musicians to create unique compositions of many different genres.
Customer Care Specialist
Verathon
08.2020 - 08.2021
Provided excellent customer care by responding to requests, assisting with product selection and order fulfillment.
Provided technical support for medical equipment for 50+ customers per day via phone calls and emails.
Managed timely and effective replacement of damaged or missing products.
Maximized customer satisfaction by organizing medical equipment repairs, replacements and deliveries.
Customer Care Specialist
Market Leader
11.2018 - 08.2020
Provide Technical Support for clients on Market Leader, Real Estate Digital and Diverse Solutions products.
Answer, resolve and triage daily questions and concerns from clients.
Responsible for maintaining detailed records of over 60 daily interactions with customers, reported issues, and system improvements (mainly in Salesforce).
Collect payments and assist clients with their billing and payment arrangements.
Train new employees on functionality of products and pass along resources for both employee and customer success.
Education
B.A. - Communication, Journalism and Media Production
WASHINGTON STATE UNIVERSITY
Pullman, WA
05.2017
Associate of Arts -
Edmonds Community College
Lynnwood, WA
06.2015
Skills
Ableton Live Suite
Music Production Programs & Plugins
Instruments & Analog Gear
Vintage Tape Machines
Adobe Creative Cloud
Social Media Platforms
Salesforce
ZenDesk
Timeline
Business Owner & Music Producer
Kauai45 LLC
08.2021 - Current
Customer Care Specialist
Verathon
08.2020 - 08.2021
Customer Care Specialist
Market Leader
11.2018 - 08.2020
B.A. - Communication, Journalism and Media Production