JUSTIN HUYNH
South Pasadena,CA
Overview
5
5
years of professional experience
Work History
Business Owner & Music Producer
Kauai45 LLC
08.2021 - Current
- Produce, Mix, Master, distribute and license music to streaming platforms.
- Established 1.2 million monthly listeners on Spotify in Feb. 2023.
Acquired over 88.3 million streams on Spotify as of Nov. 2023. - Viral cover of "Just the Two of Us" by Bill Withers featured in 600k Instagram Reels and 453k TikTok videos as of Nov. 2023.
- Promote original and licensed songs across all social media channels.
- Produce, shoot, direct, edit and upload music videos and beat making videos to YouTube, TikTok, Instagram and all social media channels.
- Collaborate with producers, lyricists and musicians to create unique compositions of many different genres.
Customer Care Specialist
Verathon
08.2020 - 08.2021
- Provided excellent customer care by responding to requests, assisting with product selection and order fulfillment.
- Provided technical support for medical equipment for 50+ customers per day via phone calls and emails.
- Managed timely and effective replacement of damaged or missing products.
- Maximized customer satisfaction by organizing medical equipment repairs, replacements and deliveries.
Customer Care Specialist
Market Leader
11.2018 - 08.2020
- Provide Technical Support for clients on Market Leader, Real Estate Digital and Diverse Solutions products.
- Answer, resolve and triage daily questions and concerns from clients.
- Responsible for maintaining detailed records of over 60 daily interactions with customers, reported issues, and system improvements (mainly in Salesforce).
- Collect payments and assist clients with their billing and payment arrangements.
- Train new employees on functionality of products and pass along resources for both employee and customer success.
Education
B.A. - Communication, Journalism and Media Production
WASHINGTON STATE UNIVERSITY
Pullman, WA05.2017
Associate of Arts -
Edmonds Community College
Lynnwood, WA06.2015
Skills
- Ableton Live Suite
- Music Production Programs & Plugins
- Instruments & Analog Gear
- Vintage Tape Machines
- Adobe Creative Cloud
- Social Media Platforms
- Salesforce
- ZenDesk
Timeline
Business Owner & Music Producer
Kauai45 LLC
08.2021 - Current
Customer Care Specialist
Verathon
08.2020 - 08.2021
Customer Care Specialist
Market Leader
11.2018 - 08.2020
B.A. - Communication, Journalism and Media Production
WASHINGTON STATE UNIVERSITY
Associate of Arts -
Edmonds Community College
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