Justin Inman
Business Management
Pooler,GA
Summary
Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products to customers and clients.
Overview
11
11
years of professional experience
8
8
Certifications
Work History
Tow Truck Operator
3T Towing And Recovery
Mooresville, NC
09.2021 - Current
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
- Answered roadside assistance calls for tows and other vehicle support.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Transported hazardous materials and oversized shipments without incident.
Security Officer
Sunstates Security
Winston-Salem, NC
12.2020 - 03.2021
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Participated in staff meetings, special events and professional development activities.
- Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Electronics Technician
Advanced Electronics
Mount Airy, NC
10.2020 - 11.2020
- Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
- Reviewed and interpreted technical documents, including service manuals, specifications, wiring diagrams and blueprints.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
Site Supervisor
Securitas
Buffalo, NY
07.2020 - 09.2020
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Drafted security operating procedures and training materials for human resources department.
- Led team 20 guards in monitoring high volume of mall traffic during peak hours and days.
- Oversaw team of up to 20 security officers and managed administrative duties, including scheduling and performance evaluations.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
Deputy Jailer
Franklin County Regional Jail
Frankfort, KY
03.2020 - 07.2020
- Utilized weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Guarded facility entrances to screen visitors, using x-rays and ION scanner devices.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Arranged daily schedules for prisoners, including library visits, work assignments, family visits and counseling appointments.
Technician
Goodman Networks Inc.
Richmond, KY
03.2019 - 03.2020
- Set up and perform test activities
- Install AT&T Services
Infantry
US Army Fort Benning
Fort Benning, GA
05.2016 - 02.2019
- Verified data integrity and accuracy
- Led fire team during infantry dismounted battle drills and situational training exercises
- Synthesized key information from numerous sources to reach informed conclusions about the intentions of intelligence targets
- Prepared daily, weekly and monthly situational reports for higher headquarters
- Delivered logistical support and verified that all deploying organizations had necessary supplies and equipment
Manager
84 Lumber Company
London, KY
08.2018 - 01.2019
- Scheduled and assigned daily work and activities
- Order Products
- Unloaded Trucks
- Operated Forklift and Equipment
- Cleaned and Maintained Store
- Assisted Customers with Products
Salesman
Friendship honda
Boone, NC
08.2017 - 08.2018
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
- Set up contracts, negotiated rates and hammered out service terms
- Led customer product implementations
- Maintained and organized a customer database of over 600 clients nationwide
- Sold and Serviced the Honda Product
Event Specialist
Boone Rent-All & Parties Too
Boone, NC
05.2017 - 08.2017
- Selected and ordered décor and event materials
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
- Managed event logistics and operations, including support staff, vendor services and volunteers
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products
Call Center Supervisor
The Results Companies
Stuart, VA
01.2017 - 05.2017
- Answered product questions with up-to-date knowledge of sales and store promotions
- Routinely answered customer questions regarding merchandise and pricing
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency
- Learned, referenced and applied product knowledge information
- Set up and explained new membership contracts
Area Supervisor
Amazon
Charlotte, NC
01.2016 - 01.2017
- Processed orders and issued documentation
- Managed Recieving Dock and Operations
Production Supervisor
Continental Structural Plastics
Salisbury, NC
01.2016 - 05.2016
- Set and revised production schedules to meet changing demands
- Kept work environments safe and efficient at all times
- Established clear priorities and production quality standards
- Reworked positions and workflow based on individual abilities and production targets
- Supervised and motivated staff and management
- Organized work to meet demanding production goals
Receiving Manager
Walmart Supercenter
Mayodan, NC
03.2015 - 05.2016
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies
- Unloaded, sorted and stored incoming merchandise
- Maintained a safe, efficient and well-organized stockroom
- Gathered and processed merchandise returns
Team Leader
McDonald's
King, NC
08.2014 - 05.2015
- Coached team members in customer service techniques, providing feedback and encouraging them to reach their highest sales potential
- Assessed workloads to meet seasonal fluctuation needs
- Provided constructive criticism regarding quality assurance on collections team phone calls
Education
Bachelors in Business Management - Business Management
University of Alabama at Birmingham
Birmingham, ALBachelors in Business Management - Business
University of Phoenix
Tempe, AZHigh School Diploma -
Stokes Early College
Danbury, NCAssociate of Arts - Arts
Forsyth Technical Community College
Winston-salem, NCSkills
Team leadershipSelf-motivatedPublic speakingData managementReport writingData entryProcess implementationStrong verbal communicationSupervisionChrist CenteredDedicated Management SkillsCustomer Service FocusedTime ManagementBusiness Management ExperienceProject supportDesign principlesFirst Aid/CPR
Crisis intervention training
Crisis intervention trainingEmergency Response
Emergency ResponseMilitary experience
Military experienceRelationship building and management
Relationship building and managementSurveillance
SurveillanceSecurity Guard License
Security Guard LicenseWeapons training
Weapons trainingTheft prevention training
Background investigations
Stationary surveillance
Dispatch
Conflict resolution techniques
Emergency Management
Safety and security
Firearms expert
Staff Management
File and records management
Electronic surveillance
Risk analysis training
Arrest procedures
Crime Prevention
Superior customer service
Criminal law
Investigation documentation
Recordkeeping
Business Management
Relationship building
Administrative tasks
Business administration
Spreadsheet management
Database Management
Filing and data archiving
Self-Motivated
Multi-line phone proficiency
Sorting and labeling
Payment verification
Timesheet processing
Certification
First Aid/CPR Certified
Timeline
Tow Truck Operator
3T Towing And Recovery
09.2021 - Current
Security Officer
Sunstates Security
12.2020 - 03.2021
Electronics Technician
Advanced Electronics
10.2020 - 11.2020
Site Supervisor
Securitas
07.2020 - 09.2020
Deputy Jailer
Franklin County Regional Jail
03.2020 - 07.2020
Technician
Goodman Networks Inc.
03.2019 - 03.2020
Manager
84 Lumber Company
08.2018 - 01.2019
Salesman
Friendship honda
08.2017 - 08.2018
Event Specialist
Boone Rent-All & Parties Too
05.2017 - 08.2017
Call Center Supervisor
The Results Companies
01.2017 - 05.2017
Infantry
US Army Fort Benning
05.2016 - 02.2019
Area Supervisor
Amazon
01.2016 - 01.2017
Production Supervisor
Continental Structural Plastics
01.2016 - 05.2016
Receiving Manager
Walmart Supercenter
03.2015 - 05.2016
Team Leader
McDonald's
08.2014 - 05.2015
Bachelors in Business Management - Business Management
University of Alabama at Birmingham
Bachelors in Business Management - Business
University of Phoenix
High School Diploma -
Stokes Early College
Associate of Arts - Arts
Forsyth Technical Community College