Justin Ivey
Tampa
Summary
Proven track record in enhancing customer experience and streamlining order fulfillment at Dynamic Healthcare. Adept at critical thinking and stock management, consistently improving operational efficiency. Demonstrated ability to adapt and excel in fast-paced environments, leveraging both customer service and active listening skills to exceed employer expectations.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Dynamic Healthcare
01.2024 - 03.2024
- Managed timely and effective replacement of damaged or missing products.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Warehouse Assistant
Lincare
01.2023 - 12.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Warehouse
Amazon
01.2019 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Durant
Valrico, FLSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Order fulfillment
- Stock management
Timeline
Customer Service Representative
Dynamic Healthcare
01.2024 - 03.2024
Warehouse Assistant
Lincare
01.2023 - 12.2023
Warehouse
Amazon
01.2019 - 10.2022
High School Diploma -
Durant
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