Justin Jackman
Tehachapi,CA
Summary
Dynamic Yard Operations Manager with a proven track record at Hemme Hay and Feed, enhancing operational efficiency and employee engagement. Spearheaded safety protocols and space optimization, leading to increased productivity and customer satisfaction. Skilled in heavy machinery operation and exceptional communication, achieving notable improvements in team performance and organizational objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Yard Operations Manager
Hemme Hay and Feed
Tehachapi
11.2022 - Current
- Empowered employees with the necessary tools, resources, and support to consistently excel in their roles as integral members of the yard operations team.
- Improved yard safety by implementing new protocols and conducting regular inspections.
- Maximized employee productivity through effective training programs and ongoing performance evaluations.
- Optimized space utilization in the yard, allowing for better organization and increased capacity.
- Conducted regular team meetings to discuss progress, identify areas for improvement, and share updates on organizational objectives or policy changes.
- Managed daily work assignments, ensuring timely completion of tasks while maintaining a high level of quality control.
- Collaborated with team members to establish goals, develop strategies, and achieve exceptional results in yard operations.
- Increased customer satisfaction levels by actively addressing concerns and providing timely resolutions to yard-related issues.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
CAP 1 Associate
Walmart
Tehachapi
06.2020 - 11.2022
- Demonstrated strong attention to detail while performing daily price changes, ensuring accuracy and consistency throughout the store.
- Improved team collaboration by effectively communicating with coworkers and supervisors.
- Streamlined inventory processes by implementing new organization methods in the backroom storage area.
- Developed positive working relationships with team members, fostering an inclusive culture that promoted teamwork.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Participated in continuous improvement initiatives aimed at enhancing overall store performance.
Education
Diploma -
Tehachapi High School
Tehachapi, CA06.2021
Skills
- Shipping and receiving
- Warehouse operations
- Operational efficiency
- Space utilization
- Waste reduction
- Fleet management
- Employee engagement
- Heavy machinery operation
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Decision-making
Certification
Forklift
Timeline
Yard Operations Manager
Hemme Hay and Feed
11.2022 - Current
CAP 1 Associate
Walmart
06.2020 - 11.2022
Diploma -
Tehachapi High School