Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Production Technician 1
Keurig Dr Pepper, Inc.
Knoxville, Tennessee
11.2024 - Current
Monitored quality control standards throughout production runs.
Conducted routine maintenance on machinery and equipment.
Collaborated with team members to ensure smooth workflow.
Assisted in training new technicians on equipment operations.
Adhered to safety protocols to maintain a safe work environment.
Participated in process improvement initiatives to enhance efficiency.
Maintained a clean and safe work environment by adhering to all safety regulations.
Assisted in the set-up and operation of production equipment.
Trained new personnel in operating procedures for various pieces of production equipment.
Monitored production processes, identified problems, and took corrective action when necessary.
Conducted routine maintenance on production machinery and equipment.
Ensured that all materials used met required standards before use in production operations.
Performed quality control checks on products to ensure compliance with standards.
Assisted with testing for quality control and corrections.
Reported and documented unsafe conditions and faulty equipment.
Maintained machines by performing inspections and troubleshooting problems with equipment.
Inspected machinery and equipment to quickly diagnose malfunctions.
Reported any nonconformities or discrepancies in product quality to supervisors.
Formulation Technician
Fresenius Medical Care of North America
Knoxville, Tennessee
04.2021 - Current
Performed safety inspections on all equipment used in the formulation process.
Monitored temperature and humidity levels within the laboratory environment.
Compiled data for reports related to production batches.
Ensured that all safety standards were met during the formulation process.
Provided training to new technicians on proper operation of laboratory equipment.
Prepared samples for lab testing according to established protocols.
Assisted in troubleshooting formulation issues as needed.
Operated various types of laboratory equipment such as pH meters, spectrophotometers, and viscometers.
Reviewed SOPs for accuracy prior to implementation.
Documented test results, compiled data and reported on findings to supervisor.
Collected samples from production batches to test for impurities or issues.
Production Technician
Flowers Bakery
Knoxville, TN
08.2015 - 04.2021
Assisted in the set-up and operation of production equipment.
Performed quality control checks on products to ensure compliance with standards.
Adjusted machine settings to complete tasks accurately according to specifications.
Maintained a clean and safe work environment by adhering to all safety regulations.
Reported any nonconformities or discrepancies in product quality to supervisors.
Provided technical support for troubleshooting issues related to production machinery.
Trained new personnel in operating procedures for various pieces of production equipment.
Identified potential areas of improvement within existing processes and recommended solutions accordingly.
Reported and documented unsafe conditions and faulty equipment.
Member Service Representative
Plant Fitness
Knoxville, Tennessee
07.2011 - 08.2015
Greeted customers in a friendly and professional manner.
Provided support to members regarding account inquiries, processing transactions, and resolving issues.
Assisted with the opening of new accounts and processed account maintenance requests.
Answered incoming calls regarding membership benefits and services.
Handled customer complaints in an efficient and courteous manner.
Assisted colleagues with tasks as needed during peak times of activity.
Answered member questions about products and services.
Assistant Manager
Weigels
Powell, Tennessee
02.2009 - 07.2011
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Maintained up-to-date knowledge of company products and services.
Supervised daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.