Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks, Barista
Manhattan, NY
04.2021 - Current
Operated cash registers to process customer payments.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained calm demeanor during high-volume periods and special events.
Addressed and resolved customer concerns to maintain brand loyalty.
Supported highest standards of conduct and service to support company reputation.
Received and accurately processed customer payments.
Education
Associate of Science - Buisness Administration
Borough of Manhattan Community College of The City University of New York
New York, NY
Skills
Verbal Communication
Flexible and Adaptable
Customer Service
Conflict Resolution
Public Speaking
Timeline
Barista
Starbucks, Barista
04.2021 - Current
Associate of Science - Buisness Administration
Borough of Manhattan Community College of The City University of New York