Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JUSTIN JAMES

LOS ANGELES,California

Summary

Multifaceted individual with over 6 years of experience in driving revenue and expanding market influence through strategic sales management. Adept at crafting innovative sales strategies, mentoring high-performance teams, and optimizing profitability while maintaining customer satisfaction. Passionate about leveraging leadership and analytical skills to achieve business objectives and foster a collaborative environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Trainer

L James Consulting
07.2022 - Current
  • Design personalized fitness programs, boosting client satisfaction and retention.
  • Conduct 1on1 and group sessions, enhancing spirit and motivation.
  • Monitor progress, achieving measurable improvement in client health metrics.
  • Provide nutritional guidance, supporting holistic wellness goals.
  • Adapt training techniques, solving diverse client challenges effectively.
  • Motivated clients through personalized training programs, fostering a supportive environment that led to noticeable improvements in fitness levels.

Group Sales Manager

Monbeau Afrique
06.2024 - 05.2025
  • Lead team to surpass sales goals, driving revenue growth and expanding market influence.
  • Resolve customer issues promptly, maintaining high satisfaction and compliance with standards.
  • Craft sales strategies to enhance group sales, broadening market reach.
  • Manage budgets effectively, optimizing profitability and resource use.
  • Recruit and mentor team, fostering a collaborative, high-performance culture.

Assistant Manager

7-Eleven
03.2023 - 04.2024
  • Manage inventory orders, ensuring timely restocking and smooth operations.
  • Led store operations and inventory management while implementing efficient restocking procedures, resulting in streamlined supply chain and reduced waste.
  • Managed daily financial reporting and cash handling procedures, ensuring accuracy in transaction records and maintaining precise documentation.
  • Coordinated food preparation activities and customer service operations, fostering a positive team environment while maintaining quality standards.
  • Developed improved store organization systems that enhanced operational efficiency and customer shopping experience.
  • Mentored team members in customer service excellence and operational procedures while maintaining high cleanliness standards.

Assistant Manager

Psycho Bunny
08.2021 - 01.2023
  • Guided customers in size selection, boosting satisfaction and encouraging return visits.
  • Handled calls efficiently, ensuring smooth communication and superior service.
  • Enhanced store appeal through meticulous mannequin and display maintenance.
  • Directed visual merchandising and operations, improving layout and product visibility.
  • Coordinated multi-channel customer communications, managing store inquiries while maintaining exceptional service standards.

Coach/Referee

MARJCC
08.2021 - 05.2022
  • Developed weekly game strategies, enhancing team performance across ages 6-16.
  • Implemented tailored coaching strategies for diverse age groups, leading to improved team coordination and individual skill development.
  • Analysed player performance metrics to create targeted development plans, fostering consistent skill progression across youth teams.
  • Orchestrated dynamic training sessions and officiated matches, maintaining fair play standards while nurturing sportsmanship values.
  • Mentored young athletes through personalised feedback sessions, strengthening both technical abilities and team dynamics.

Tutor/Camp Coach

Benedictine College
08.2019 - 05.2021
  • Guided K-5 students in math and English, enhancing learning outcomes through tailored support.
  • Facilitated group assignments, fostering teamwork and improving academic performance.
  • Designed sports activities for K-8, promoting physical health and teamwork.
  • Led small groups of 5-7 in camps, improving engagement and social skills.

Education

Associate Arts - Business Management

Miami Dade College
Miami, FL
05.2022

Skills

  • Customer Service
  • Sales Strategy
  • Customer Engagement
  • Sales Presentations
  • Sales Training
  • Brand Awareness
  • Leadership
  • Solution Selling
  • Onboarding
  • Business Analytics
  • Sales Management
  • Team Leadership
  • Customer Relations
  • Cash Handling
  • Inventory Management

Certification

  • ServSafe Certification - ServSafe
  • Culinary Program - Miami Northwestern

Timeline

Group Sales Manager

Monbeau Afrique
06.2024 - 05.2025

Assistant Manager

7-Eleven
03.2023 - 04.2024

Personal Trainer

L James Consulting
07.2022 - Current

Assistant Manager

Psycho Bunny
08.2021 - 01.2023

Coach/Referee

MARJCC
08.2021 - 05.2022

Tutor/Camp Coach

Benedictine College
08.2019 - 05.2021

Associate Arts - Business Management

Miami Dade College

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