Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin James

Washington,UT

Summary

Dynamic and dedicated professional with extensive experience at Danville Services of Arizona, excelling in client support and documentation. Proven ability to enhance quality of life through individualized care plans and effective communication. Skilled in time management and behavior redirection, fostering positive interactions and community engagement among residents.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Innovative Harbor
11.2022 - Current
  • Assisted individuals with daily living activities, fostering independence and enhancing quality of life.
  • Communicated effectively with clients to understand needs and preferences, ensuring personalized care.
  • Supported team in implementing behavioral plans, promoting positive interactions and reducing challenging behaviors.
  • Documented client progress and incidents accurately, contributing to case assessments and care adjustments.

Residential Manager

Danville Services of Arizona
08.2007 - 12.2023
  • Oversaw daily operations of residential facilities, ensuring compliance with safety and regulatory standards.
  • Developed individualized care plans for residents, enhancing overall quality of life and satisfaction.
  • Mentored staff in effective communication techniques, improving team dynamics and resident interactions.
  • Implemented training programs for new hires, streamlining onboarding process and increasing staff retention.
  • Coordinated activities and events for residents, fostering community engagement and participation.
  • Managed budgets for facility upkeep, optimizing resource allocation while maintaining high service levels.
  • Conducted regular performance evaluations of staff, providing constructive feedback to enhance effectiveness.
  • Established partnerships with local organizations to expand resources available to residents and families.
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.

Direct Support Professional Caregiver

Turn Community Services, DSP
11.2008 - 08.2020
  • Maintained accurate documentation of client progress, contributing to comprehensive care assessments.
  • Collaborated with multidisciplinary teams to coordinate services and improve client outcomes.
  • Trained new staff on best practices in direct support, enhancing team efficiency and service quality.
  • Monitored health and safety protocols, ensuring compliance with regulatory standards and promoting well-being.
  • Developed engaging recreational activities tailored to individual preferences, encouraging social interaction and engagement.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.

Education

Pine View High School
St. George, UT
05.2005

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Client documentation
  • Appointment scheduling

Certification

CPR & First Aid certification

Timeline

Direct Support Professional

Innovative Harbor
11.2022 - Current

Direct Support Professional Caregiver

Turn Community Services, DSP
11.2008 - 08.2020

Residential Manager

Danville Services of Arizona
08.2007 - 12.2023

Pine View High School
Justin James