Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Campus and Building Services Worker
Messiah University
03.2021 - Current
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Cleaned and straightened work areas to maximize productivity and safety.
Performed general housekeeping and cleaning tasks.
Restocked items on shelves and bins to keep inventory available.
Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Mentored new student supervisors, sharing best practices and providing guidance for success in the role.
Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns.
Boosted student performance by providing individualized attention and feedback on assignments.
Managed day-to-day operations of the supervised area, maintaining a safe and efficient workspace for students to thrive in academically.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Delivery Driver
R&R EXPRESS
09.2020 - Current
Help loaders finish loading if not already complete
Plan out the days route using Package Route
Drive trucks and deliver packages to customer's homes and businesses
Help other drivers with deliveries when able.
Shift Supervisor
Ollie's Bargain Outlet
07.2020 - 09.2020
Approved Payroll for associates
Created a shift plan before the start of the operation
Council associates on job performance
Send reports at the end of the shift summarizing shift performance
Work with the counterpart shift's leadership to ensure completion of daily goals
Engage with associates to drive retention and overall positive work experience
Help in the general operation when needed
Give input on potential new hires.
Warehouse Associate
Ollie's Bargain Outlet
06.2019 - 07.2020
Pick orders to be shipped to Ollie's stores
Drive double pallet jack
Load trucks when needed.
Assistant Manager
Paxton Cleaning Solutions
11.2018 - 05.2019
Lead a team of 30 to 40 associates through day to day cleaning operations
Lead crews of 3 to 4 associates at specific job site
Enter payroll
Drive quality cleaning while maintaining schedules
Drive cleaning vans to various contract locations.
Inbound Operations Manager
Amazon.com
01.2016 - 01.2018
Led a team of 20-40 associates on any given day
Gave feedback to associates about performance on a daily basis
Ensured safety and area inspection audits are completed in a timely manner
Steered the process to drive freight while maintaining safety, quality and, productivity standards
Developed the next level of talent for promotion through coaching and 1 on 1 sit downs as well as interview prep and resume review
Led a project on our floor load unload process that saw a 36% increase in our pallets per labor hour by setting a standard team set up and process guidelines
Led a project that relocated 5 bays of racking in order to accommodate perimeter pallet drop zones
Allowed the pallet stowers to get to their next stowing pallet more quickly, cutting cycle time by 20%
The relocation of the bays allowed room for new racking, thus increasing the buildings capacity by 6,000 ft3.
Process Assistant
Bin Meister & ICQA
01.2016 - 01.2016
Ensured that building capacity was accurate to what was physically present and matched what corporate was projecting for our building
Created and deleted bin location as changes were made to the buildings layout
Locked out bins in order to keep stowers from stowing producing in them while damaged racking was being repaired or while bins were being consolidated for various projects
Used Microsoft Excel in order to run bin count algorithms to determine which bins should be counted
Sent out daily reports on previous days count accuracy and building health
Strategically staffed counters for various counts to correct inventory errors
Took over manager's duties when the manager was out of the office.
Seasonal Process Assistant / Amazon Fulfillment PHL5
PEAK SEASONS
01.2011 - 01.2016
As the Seasonal Stow PA (2012), I was in charge of staffing stowers to balance with our receive department in order to stow product in a timely fashion while maintaining a work queue
As the Seasonal Pick PA (2013), I was in charge of staffing pickers to balance with our pack department while making sure that customer orders were picked before their critical pull time
2014 was my seasonal position as the Inventory Control Quality Assurance PA
This led to me being promoted to the full-time position.
Warehouse Associate
Amazon.com
01.2011 - 01.2016
Worked in inbound, outbound, and quality departments of the building as a warehouse associate
Worked as a receiver, stower, picker, packer, truck loader and inventory counter
Received positive feedback for productivity and quality on a weekly basis, exceeding 100% of the rate and quality goals assigned to me.