Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Justin Jansing

Justin Jansing

Fort Wayne,IN

Summary

Award-winning Graphic Designer and Marketing Specialist with over 20 years of experience, specializing in vehicle wraps, branding, and comprehensive marketing solutions. Founded and scaled Enhanced Images Marketing from a wrap-focused business to a full-service marketing agency, managing projects across digital marketing, web design, and large-format printing. Demonstrated expertise in creating distinctive brand identities and managing client relationships, resulting in 35-45% repeat business rate.

Versatile professional currently balancing hospitality service excellence at Granite City while maintaining successful marketing agency operations, showcasing strong multitasking and customer service capabilities..

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Organized Server and Team Member with experience in multiple restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

13
13
years of professional experience

Work History

Business Marketing Specialist/Designer

Enhanced Images Marketing, LLC
09.2016 - Current
  • Managed day-to-day business operations.
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Streamlined communication processes, leading to improved collaboration between departments.
  • Collaborated with various clients to develop visually appealing marketing materials for print and digital channels.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Boosted online engagement by optimizing website content for SEO.
  • Spearheaded rebranding initiatives, refreshing corporate identity and messaging to better resonate with target audiences.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Used Adobe Creative Suite to edit images for use in marketing materials and website content.
  • Streamlined design processes, resulting in increased efficiency and faster project completion times.
  • Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly.
  • Created marketing materials, including brochures, flyers and product catalogs to brand standards.
  • Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
  • Conducted A/B testing for various design elements, leading to improved conversion rates on key landing pages.
  • Negotiated with vendors to procure high-quality materials for marketing collaterals, staying within budget constraints.
  • Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
  • Elevated user experience by redesigning navigation flow of company's main product website.
  • Identified design requirements for each project.
  • Improved customer satisfaction by providing efficient and accurate installations.
  • Reduced installation errors, implementing thorough quality control measures.
  • Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
  • Streamlined installation processes for increased productivity and faster project completion.
  • Calculated materials and time needed for each job.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Optimized sales funnel management, enhancing lead generation and conversion rates.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Streamlined sales processes for efficiency, adopting new CRM tools and technologies.

Server

Granite City Food & Brewery
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with all guests through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags/clean or wipe down counters in back, etc.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Streamlined order-taking process to minimize wait times for diners.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Inspected dishes and utensils for cleanliness.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Graphic Production Artist/Lead Graphic Designer

Impact Vinyl Graphics
04.2012 - 09.2016
  • Ensured accuracy and attention to detail in all aspects of graphic production, including pre-press preparation and color management.
  • Managed multiple projects concurrently while maintaining strict adherence to deadlines and quality standards.
  • Played an integral role in developing new business by creating pitch materials showcasing the agency''s capabilities.
  • Supported effective communication between designers and account managers by clearly articulating project requirements and expectations.
  • Applied extensive knowledge of typography and layout principles to create eye-catching graphics and collateral materials.
  • Demonstrated flexibility when faced with unexpected challenges or changes in project scope, adopting a solution-oriented approach to problemsolving.
  • Collaborated with cross-functional teams to produce high-quality deliverables within tight deadlines.
  • Enhanced brand consistency by designing and producing visually appealing marketing materials.
  • Developed creative concepts for promotional campaigns, resulting in increased consumer engagement.
  • Streamlined design processes for increased efficiency and reduced production time.
  • Consistently met or exceeded performance metrics related to timely completion of projects, client satisfaction ratings, and error reduction rates.
  • Reduced production costs by identifying opportunities for more efficient use of resources, materials, or methods in the design process.
  • Increased client satisfaction with carefully crafted print and digital designs that aligned with brand guidelines.
  • Elevated the overall quality of the agency''s design work by consistently producing polished, professional graphics that aligned with client objectives.
  • Generated marketing materials such as brochures, ads and commercials.
  • Designed new art work for use in range of advertising, marketing and corporate branding projects.
  • Applied knowledge of printing standards to create high-quality images.
  • Produced designs for clothing and accessories such as shirts, pullovers and bags.
  • Helped to develop brand with consistent design.
  • Prepared proof artwork using Adobe Creative Suite and hand-drawn sketches.
  • Created logos, illustrations and typography for various organizations.
  • Edited and enhanced existing artwork and graphics.
  • Developed graphics and visual content for social media campaigns.
  • Applied color theory and composition techniques to construct appealing designs.
  • Implemented feedback and suggestions from clients to improve designs.
  • Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
  • Developed innovative designs for variety of clients in graphic design industry.
  • Contributed to team brainstorming sessions, generating innovative ideas for client projects and internal initiatives.
  • Served as a liaison between the company owners and third-party vendors, ensuring seamless communication throughout each project phase.
  • Coordinated vision with customers and the three owners seamlessly on each project on a weekly basis.

Education

Associate of Arts - Graphic Design

International Business College
Indianapolis, IN
07-2003

High School Diploma -

Northrop High School
Fort Wayne, IN
06-2001

Skills

  • Strong work ethic

  • Exceptional customer service

  • Cash handling

  • Guest engagement

  • Professional appearance

  • Hospitality service expertise

  • Memory retention

  • Customer service

  • Menu memorization

  • Food running

  • High volume dining

  • Team collaboration

  • Sales expertise

  • Quality control

  • Suggestive selling

  • Point of sale operation

  • Task prioritization

  • Menu design

  • Reliability

  • Multitasking Abilities

Accomplishments

  • Founded and successfully rebranded I'd Wrap It to Enhanced Images Marketing, expanding from a wrap-focused business to a comprehensive marketing agency
  • Featured in WrapFam Unleashed magazine with a 3-4 page spread, showcasing industry leadership
  • Secured exclusive partnership with 'FSE PPF' a Wraps Business in 2025
  • Maintained 35-45% client retention rate through exceptional service and quality work
  • Successfully completed many high-profile projects including:Full color change wrap on a 1986 Lotus Esprit Turbo
    Black holographic metallic wrap on a Cadillac CTS-V
  • Received television news coverage and car show exposure for outstanding work
  • Collaborated with professional stunt bike rider Kyle Sliger on many wraps and projects

Languages

English
Native or Bilingual

Timeline

Server

Granite City Food & Brewery
01.2025 - Current

Business Marketing Specialist/Designer

Enhanced Images Marketing, LLC
09.2016 - Current

Graphic Production Artist/Lead Graphic Designer

Impact Vinyl Graphics
04.2012 - 09.2016

Associate of Arts - Graphic Design

International Business College

High School Diploma -

Northrop High School

Similar Profiles

CREATE PROFILE
Justin Jansing