Summary
Overview
Work History
Education
Skills
Studentinformation
Howdidyouhearaboutus
Certificationrequirements
Coursefees
Cancellationpolicy
Authorizationforreleaseofstudentinformation
Coursework
Timeline
Server

Justin Jerome

Brooklyn,NY

Summary

Versatile and results-driven professional with a proven track record at Papis Cuban & Grill, excelling in fast-paced environments. Skilled in exceptional customer service and suggestive selling, I consistently enhance customer satisfaction and sales. Expertise in multitasking and handling difficult situations ensures peak efficiency and positive outcomes, demonstrating a strong work ethic and collaborative spirit.

Overview

6
6
years of professional experience

Work History

Server

Papis Cuban & Grill
06.2023 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Locksmith

Independent Employer
05.2022 - 10.2022
  • Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
  • Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
  • Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.

Delivery Driver

Dominos Pizza Inc.
06.2020 - 05.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Sales Associate

Wendys Fast Food
08.2018 - 11.2018
  • Built relationships with customers to encourage loyalty to our store
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Intern

Cancer Treatment Center of America
07.2018 - 08.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.

Host

Crown Plaza Hotel
05.2018 - 07.2018
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Line Cook

SUBWAY®Restaurants
03.2018 - 05.2018
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

McIntosh High
Peachtree City, GA

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Sales expertise
  • Suggestive Selling
  • Used to handling difficult situations

Studentinformation

Justin Jerome, MMC Contractors, 5.9", Brown, 10/26/2000, 77 Riverdale Ave, 1R, Brooklyn, NY, 11212, 1(470)334-1763, justijuice@gmail.com, True

Howdidyouhearaboutus

True, False, False, False, False, False, False, False

Certificationrequirements

Justin Jerome, 06/04/2024

Coursefees

25% of total training course fee (minimum), True, False, True

Cancellationpolicy

total forfeiture of deposits (25% of total fees), True, True, True

Authorizationforreleaseofstudentinformation

Justin Jerome, 77 Riverdale Ave, 1R, Brooklyn, NY, 11212, False, False, True

Coursework

SAFETY TRAINING REGISTRATION, 06/05/2024, ENGLISH

Timeline

Server

Papis Cuban & Grill
06.2023 - 12.2023

Locksmith

Independent Employer
05.2022 - 10.2022

Delivery Driver

Dominos Pizza Inc.
06.2020 - 05.2022

Sales Associate

Wendys Fast Food
08.2018 - 11.2018

Intern

Cancer Treatment Center of America
07.2018 - 08.2018

Host

Crown Plaza Hotel
05.2018 - 07.2018

Line Cook

SUBWAY®Restaurants
03.2018 - 05.2018

McIntosh High

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Justin Jerome