Summary
Work History
Skills
Timeline
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Justin J. Jezek

Dallas

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Work History

General Manager Dual Store Manager Sandro Paris, Maje Paris

SMCP
  • Achieved all qualitative and quantize KPI targets.
  • Maintain exceptional customer service standards
  • Cultivate and maintain excellent relationships with VIP clients (client book development and maintenance)
  • Stock control, cash management, sales forecasts and daily reports
  • Recruitment, evaluation, and motivation of staff
  • Staff training and continued development
  • Ensure brand image thru visual merchandising
  • Setting and controlling all individual and store sales goals, taking corrective action when necessary

Store Manager

CH Carolina Herrera Boutique
  • Drove a 30% year over year increase for 2022
  • Achieved all qualitative and quantize KPI targets.
  • Maintain exceptional customer service standards
  • Cultivate and maintain excellent relationships with VIP clients (client book development and maintenance)
  • Stock control, cash management, sales forecasts and daily reports
  • Recruitment, evaluation, and motivation of staff
  • Staff training and continued development
  • Ensure brand image thru visual merchandising
  • Setting and controlling all individual and store sales goals, taking corrective action when necessary

Store Director

Mizzen and Main Flagship Store
  • Full responsibility for the store operations of this luxury brand clothier
  • Managed $2 million in sales annually
  • Implemented and maintained the pinnacle of customer service through training and mentorship
  • Created a positive environment to support and promote associate goals
  • Maintain visual merchandizing standards to highest level of expectation
  • Provided analytical reporting for both sales and inventory to Sr Management
  • Provided intense training to achieve exceptional levels of long-term client relations
  • Created and executed all store promotional events
  • Provided monthly reviews of staff performance
  • Developed marketing opportunities with outside partners
  • Developed company wide sales and training manuals.
  • Developed company wide store merchandising manuals

Store Director

HADLEIGH’S
  • Full responsibility for the store operations of this luxury brand clothier
  • Managed $10 million in sales annually
  • Implemented and maintained the pinnacle of customer service through training and mentorship
  • Created a positive environment to support and promote associate goals
  • Maintain visual merchandizing standards to highest level of expectation
  • Provided analytical reporting for both sales and inventory to ownership
  • Provided intense training to achieve exceptional levels of long-term client relations
  • Created and executed all store promotional events
  • Provided quarterly reviews of staff performance
  • Developed marketing opportunities with outside partners

Assistant Store Manager

J CREW
  • New store opening Recruiting new store talent Managing hiring process
  • Managing training process
  • Coach and train to a high level of customer service
  • Create and Manage in store events
  • Acquiring new clients
  • Operational duties to include back of house management, inventory, stock associates Visual Merchant

Department Coordinator CUSP/ Better Apparel

Neiman Marcus
  • Develop client relationships
  • Ensure excellent client relationships
  • Create revenue generating strategies
  • Coach and motivate staff to reach store and bonus goals Achieve financial goals
  • Leader in visual merchandising
  • Lead In Neiman Marcus visual standards
  • Create positive team atmosphere
  • Develop individual strengths within the team
  • Ensure positive results from Neiman Marcus events

Store Manager

Cole Haan
  • Acting District Manager for 8 stores in Midwest and Texas
  • Develop and ensure excellence in client experience
  • Create revenue generating strategies
  • Coach and motivate staff to reach store and bonus goals
  • Achieve financial and operational goals i.e. Expense control, loss prevention audits, weekly/monthly reports
  • Leader in visual merchandising
  • Develop staff in Cole Haan visual standards
  • Create positive team atmosphere
  • Develop individual strengths within the team
  • Manage monthly scorecard writing and delivery in a timely manner
  • Track and implement policies on employee infractions including Conflict resolution
  • Create and execute event initiatives
  • Recruiting

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Recruitment
  • Training and coaching

Timeline

General Manager Dual Store Manager Sandro Paris, Maje Paris

SMCP

Store Manager

CH Carolina Herrera Boutique

Store Director

Mizzen and Main Flagship Store

Store Director

HADLEIGH’S

Assistant Store Manager

J CREW

Department Coordinator CUSP/ Better Apparel

Neiman Marcus

Store Manager

Cole Haan

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Justin J. Jezek