Justin Jimenez
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Clerk II
Houston Independent School Distict
11.2023 - Current
- Supported team members with various administrative tasks, contributing to a well-functioning office environment.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Increased efficiency by cross-training in various administrative roles for better coverage during absences or high-demand periods.
- Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
- Managed high volumes of incoming calls professionally, directing callers to appropriate personnel or departments.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Restaurant Co-Manager
Little Caesars
04.2022 - 08.2023
- Performed opening and closing procedures each day.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed daily operations and processes for reservations, budgeting and forecasting.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Inspected dining and serving areas for cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Explained goals and expectations required of trainees.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained new employees to perform duties.
Education
High School Diploma -
Hastings High School
Houston, TX05.2021
Skills
- Restaurant Operations Management
- Customer Service Best Practices
- Service Delivery Management
- Inventory Management
- Money Handling
- Front of House Management
- Monitoring Food Preparation
- Supervisory Skills
- Microsoft Office
- Confidentiality handling
- Photocopying Documents
- Document Scanning
- Administrative Support
- Administrative tasks
- File and database management
- Relationship Building
- Attention to Detail
- Team Collaboration
- Problem-Solving
- Data Entry
Certification
- Manager Training - 2023
- Food Handler Training - 2022
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Clerk II
Houston Independent School Distict
11.2023 - Current
Restaurant Co-Manager
Little Caesars
04.2022 - 08.2023
High School Diploma -
Hastings High School