Overview
Work History
Education
Skills
Timeline
Generic

Justin Johnson

Wiggins,Colorado

Overview

16
16
years of professional experience

Work History

Terminal Manager

Kotaco Fuels
05.2022 - Current
  • Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
  • Fielded customer complaints and comments and rectified issues.
  • Directed and monitored tracking, routing and dispatching transportation vehicles.
  • Hired, trained and educated new employees to improve company performance and efficiency.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
  • Monitored employee performance and productivity.
  • Collaborated with [Number]-member team to create, modify and implement goals, procedures and policies.
  • Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
  • Handled customer complaints and revised process to improve service, boosting customer service scores [Number]%.
  • Maintained composure and order when handling customer and employee injuries, incidents and accidents.

Business Owner

JWJ Trucking LLC
09.2012 - 05.2022
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Mechanic Shop Foreman

Basin Western
09.2007 - 09.2012
  • Trained and coached employees to improve performance and skills.
  • Used hand and power tools, equipment, and instruments accurately.
  • Oversaw maintenance and repair of shop equipment.
  • Directed daily operations of team of [Number] technicians and shop professionals.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Managed materials inside shop and at job locations.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Created and maintained daily and weekly reports for upper management.
  • Organized ongoing maintenance schedules to boost system performance.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.

Education

High School Diploma -

Wiggins High School
Wiggins, CO

Skills

  • Material Shelving
  • Managing Terminations
  • Reading Comprehension
  • Process Monitoring
  • Load Planning
  • Hazardous Material Tracking
  • Team Supervision
  • Supply Chain Performance Management
  • Billing Systems
  • Manage Storage Operations
  • Policy Enforcement
  • Profit and Loss Management
  • Daily Operations Management
  • Improvement Recommendations
  • Safe Transportation
  • DOT Requirements
  • Fleet Dispatching
  • Safety Regulations Implementation
  • Business Workflows
  • Staff Development
  • Freight Handling
  • Maintaining Clean Work Areas
  • Safety
  • FMCSA, EPA and OSHA Regulations Compliance
  • DOT Regulations
  • Dispatching
  • Cost Control
  • Outgoing Shipments Oversight

Timeline

Terminal Manager

Kotaco Fuels
05.2022 - Current

Business Owner

JWJ Trucking LLC
09.2012 - 05.2022

Mechanic Shop Foreman

Basin Western
09.2007 - 09.2012

High School Diploma -

Wiggins High School

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