Justin Johnson
Indianapolis,IN
Summary
Accomplished Manager with a proven track record at Green Gold, enhancing team productivity and customer satisfaction through effective leadership and problem-solving skills. Expert in workforce management and complex problem-solving, I've significantly boosted employee morale and performance. My approach focuses on strategic improvements and developing high-performing teams.
Overview
7
7
years of professional experience
Work History
Manager
Green Gold
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Supervisor
Piazza Produce
02.2023 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Supervisor
TNT
04.2018 - 07.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Bachelor of Arts - Sports Management
Indiana Wesleyan University
Marion, IN12-2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Workforce Management
- Managing Operations and Efficiency
- Self Motivation
- Training and Development
Accomplishments
- Supervised team of 30+ staff members.
- Achieved [Result] through effectively helping with [Task].
Timeline
Manager
Green Gold
10.2023 - Current
Supervisor
Piazza Produce
02.2023 - 10.2023
Supervisor
TNT
04.2018 - 07.2019
Bachelor of Arts - Sports Management
Indiana Wesleyan University
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