Justin Johnson
Hyattsville,MD
Summary
Versatile and results-driven professional with a background at AutoZone, adept in relationship building and sales expertise. Demonstrated ability to increase customer satisfaction through exceptional service and attention to detail. Skilled in cash handling and team collaboration, consistently achieving goals with a proactive approach.
Overview
9
9
years of professional experience
Work History
Sales Assistant
AutoZone
12.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed customer orders while delivering exceptional service and maintaining inventory accuracy.
Mechanical Technician
Bowling Alley
01.2023 - 11.2023
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Performed timely maintenance of bowling alley equipment to ensure cleanliness and functionality for the next shift.
Cook's Assistant
Mamma Mia Pizzeria
07.2019 - 02.2022
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Pushed, pulled and transported large loads and objects.
- Maintained high personal grooming standards and uniform presentation.
- Trained new staff on food preparation and safety procedures.
- Lifted and carried heavy materials.
- Monitored food temperature, discarding items not stored correctly.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Stocked and rotated food items according to expiration dates.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Lawn Mower
Self Employed
12.2015 - 10.2018
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Educated employees and members of public on plant biology and health.
- Developed and implemented strategies for water conservation.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
- Assisted with irrigation system maintenance and repair.
- Installed stonework according to landscape design plan and client specifications.
- Collaborated with gardeners to plan and design outdoor spaces.
- Developed and maintained efficient irrigation system for outdoor areas.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Inspected gardens for pests, weeds and diseases.
- Prepared soil for planting and sowing.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Cut trees and shrubs to shape and maintain landscape.
- Maintained gardening tools by replacing blades and fluids.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Increased client retention through consistent delivery of high-quality lawn care services.
- Communicated effectively with clients to address concerns and provide updates on scheduled services or ongoing projects.
- Performed routine maintenance on mowing equipment for increased longevity and optimal performance.
- Adapted quickly to changing weather conditions for uninterrupted service provision throughout the year.
- Performed minor repairs on mower and other lawn care equipment to maintain working order.
- Ensured safety during operations by adhering to proper lifting techniques, tool usage, and protective gear requirements.
- Reduced time spent on each job with efficient use of various mowing equipment.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
- Developed and maintained effective working relationships with clients to secure repeat jobs.
- Trimmed shrubbery and maintained garden beds to keep clean and orderly.
- Obtained feedback from customers to identify areas of improvement.
- Loaded and unloaded mowing equipment at customer locations.
Education
Bachelor Of Science And Administration - Business Administration
Purdue University
West Lafayette, INGeneral Knowledge - General Knowledge
Green Bridge, High School
Chesapeake, VA09.2017
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Cash register operation
- Processing payments
- Opening and closing procedures
- Customer needs assessment
- Product merchandising
- Team collaboration
- Friendly and helpful
- Strong communication and interpersonal skills
- Team cooperation
- Honest and dependable
- Attention to detail
- Customer assistance
Languages
Amharic
Native or Bilingual
Welayta
Native or Bilingual
Timeline
Sales Assistant
AutoZone
12.2023 - Current
Mechanical Technician
Bowling Alley
01.2023 - 11.2023
Cook's Assistant
Mamma Mia Pizzeria
07.2019 - 02.2022
Lawn Mower
Self Employed
12.2015 - 10.2018
Bachelor Of Science And Administration - Business Administration
Purdue University
General Knowledge - General Knowledge
Green Bridge, High School
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