Justin Johnson
Harrah,Oklahoma
Summary
Professional technician with strong track record of maintaining and repairing diverse equipment. Known for reliability and adaptability, contributing to team success and meeting dynamic workplace needs. Expertise in diagnostics, problem-solving, and ensuring operational efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Automotive Diagnostics & Repair Technician
Bob Howard Toyota OKC
12.2019 - 04.2020
- Built a solid reputation as a highly skilled and quality-driven mechanic; entrusted with increased responsibility, occasionally supervising other mechanics
- Utilized service manuals, technical service bulletins (TSBs), and product information
- Remained organized and efficient, often capable of giving customers same day turn around
- Performed New Vehicle Pre-Delivery inspections and services in accordance with manufacturers inspection sheets, vehicle records, and specifications
- Inspected New & Used Vehicles
- Recommended/performed the necessary repairs in accordance with manufacturers specification
- Performed full steering and suspension overhauls (Shock absorbers, air bags, front & rear springs, leaf springs, sway links, inner/outer tie rods, steering gears, power steering pumps, pressure lines, wheel bearings, axles, seals, ball joints & control arms.) Performed four wheel alignment when necessary and test drove vehicles to verify integrity of repairs
- Maintained & achieved certified status through online training and instructor led coursework
- Toyota Certified - Engine
- Toyota Certified - Drive Train
- Toyota Certified - Chassis
- Demonstrated talent for accurately diagnosing complex electrical and mechanical failures and independently determining the necessary actions
- Interfaced with management and colleagues in a professional manner
- Inspected engine assembly for fuel, oil, coolant, and other leaks; determined necessary action
- Reviewed work orders and discussed them with service advisors to ensure full communication and accurate diagnosis or recommendation of repairs
- Communicated effectively with customers on future problems and repairs that may need attention
- Uphold top-quality workmanship and excellent customer service
- Verified driver’s complaint and/or road-tested vehicle; determined necessary action
- Removed and Replaced/Repaired Valve covers, Timing covers, & Oil pans with their respective gaskets/seals
- Verified repairs and maintained accurate records
- Updated vehicle records by recording and filing all service and repairs
- Inspected and tested new vehicles for damage; recorded findings
- Verified vehicle serviceability by conducting test drives, adjusting controls and systems
- Completed preventive maintenance such as, engine tune-ups, tire balancing & rotations, oil changes, and replacing filters; reset oil life monitor
- Checked and adjusted all tire levels on vehicles to proper inflation
- Repaired, overhauled, or adjusted automobile brake systems
- Resurfaced brake rotors
- Reviewed oil options, vehicle manufacturer recommendations, previous services; reported on conditions to all guests
- Inspected braking systems for proper operation and abnormal wear
- Checked and maintained all fluid levels
- Inspected tires for possible cupping, splitting, leaks, or abnormalities/ changed or repaired as necessary
- Diagnosed starting & charging systems
- Removed and replaced starters, alternators, and batteries
- Verified driver's complaint and/or road-tested vehicle; determined necessary action
Automotive Diagnostics & Repair Technician
Das Auto Garage
04.2019 - 10.2019
- Efficiently and accurately performed quality repair work in accordance with Volkswagen, Audi, and Porsche dealership standards
- Verified vehicle serviceability by conducting test drives, adjusting controls and systems
- Checked for abnormal engine noises
- Inspected, diagnosed, and repaired vehicles bumper to bumper with accurate results
- Serviced, road tested, and maintained a variety of import/domestic petrol and diesel engines
- Utilized service manuals, technical service bulletins (TSBs), and product information
- Documented work performed with available resources
- Remained dedicated to quality workmanship while still maintaining efficient labor times
- Inspected engine assembly for fuel, oil, coolant, and other leaks; Determined the necessary action
- Removed and replaced rear main seals, engine/transmission mounts, drive axles, axle seals, flywheels, clutch discs, pressure plates, and throw-out bearings
- Diagnosed seized/low compression engines; Determined necessary action
- Removed and replaced cylinder heads/head gaskets, timing chains/belts, camshafts, phasers, rockers/lifters, timing gears, tensioners, valves, valve seals, & springs
- Performed internal engine repairs both in and out of the vehicle
- Including education in component inspection, cleaning/resurfacing, machining, valve grinding, and specification measurements using precision instruments
- Verified and recorded all repairs
- Displayed talent for processing information and data while utilizing electrical diagnostic equipment (Data PID’s, DMM, PowerProbe, Oscilloscopes,) manufacturer information, and wiring diagrams for use in solving troublesome faults with several variants of electrical components such as batteries, starters, alternators, ECM’s, ignition coils, fuel injectors, and several other types of ECU’s.(Electronic control units.)
- Diagnosed and overhauled entire differential assemblies and drive line components while utilizing service manuals, precision measuring tools, and technical information to ensure a quality repair
- Removed, replaced, & measured ring gears, pinion gears, spider gears, shims, races, bearings, driveshafts, U-joints, carrier bearings, wheel bearings, axles, & axle studs
- (Example: Dana 35 195 RBI {41 11} 3.72 gear ratio)
- Fully overhauled A/C systems in both import and domestic vehicles, including removal of the entire dash for replacement of evaporator cores and heater cores
- While following manufacturers specifications and procedures
- Removed and replaced A/C compressors, Thermostatic expansion valves, orifice tubes, condensers and accumulators
- Flushed the system with proper chemicals and equipment as necessary
- Fully disassembled and re-assembled, inspected, and cleaned interior components for flood vehicles/vehicles with clogged sunroof drains
- Cleaned drains/replaced weatherproofing
- Verified repairs
- Removed and Replaced/Repaired Valve covers, Timing covers, & Oil pans
- Conducted automotive inspections, reprogramming, diagnostics, and repairs on Domestic/European imports to include engines, transmissions, differentials, brakes, clutches, starters, axles, steering gears, carburetors, pumps, fuel systems, cooling systems, and other mechanical and electrical systems
- Maintained accurate hours and repair records
Automotive Diagnostics & Repair Technician
Eurosport Motors LLC
04.2018 - 10.2018
- Maintained a constant dedication to quality, maximized accuracy, and ensured jobs were completed correctly the first time
- Demonstrated talent for quickly and accurately diagnosing mechanical failures and determining corrective actions
- Serviced, diagnosed, and repaired several Luxury/Custom/Performance/Import manufacturer brands such as Mercedes Benz, Bentley, Lamborghini, Corvette, Porsche, Volvo, Honda, Lexus, BMW, Mini, Volkswagen, Audi, Saab, Jaguar and Land Rover
- Diagnosed and repaired several Rack and Pinion and power steering assemblies, Vacuum Pumps, Brake Boosters, PCV/intake components, & Drive Belts
- Full steering and suspension overhauls (Shock absorbers, air bags, springs, sway links, inner/outer tie rods, ball joints & control arms.) Porsche/Audi/Mercedes Brake overhauls
- Performed alignments, height sensor, and headlight calibrations as necessary
- Removed and replaced entire engine/transmission assemblies with salvage engines
- Checked for abnormal engine noises
- Inspected and tested new vehicles for damage; recorded findings
- Verified driver’s complaint and/or road-tested vehicle; determined necessary action
- Removed and replaced several starter units, batteries, CAN Bus/ECU’s, wiper motors, multi-function switches, regulators, fuse boxes, oxygen sensors, wiring harnesses, relays/fuses, ECM’s, ignition coils, fuel Injectors, & alternators
- Performed engine tune-ups, fluid, and filter maintenance
- Utilized service manuals, technical service bulletins (TSBs), and product information
GoodYear General Service & Tire Technician
Pat’s Midwest City Tire & Auto
10.2017 - 04.2018
- Interfaced with management and colleagues in a professional manner
- Uphold top-quality workmanship and excellent customer service
- Reviewed work orders and discussed them with supervisors
- Communicated effectively with customers on future problems and repairs that may need attention
- Updated vehicle records by recording and filing all service and repairs
- Inspected and tested new vehicles for damage; recorded findings
- Checked and adjusted all tire levels on vehicles to proper inflation; Reset TPMS monitor
- Installed and reprogrammed new TPMS sensors
- Repaired, overhauled, or adjusted automobile brake systems
- Resurfaced brake rotors
- Reviewed oil options, vehicle manufacturer recommendations, previous services; reported on conditions to all guests
- Checked and maintained all fluid levels
- Inspected tires for possible cupping, splitting, leaks, or abnormalities; Changed or repaired as necessary
- Diagnosed starting & charging systems
- Removed and replaced starters, alternators, and batteries
- Inspected engine assembly for fuel, oil, coolant, and other leaks; determined necessary action
- Inspected, replaced, and adjusted drive belts, tensioners, and pulleys
- Inspected and replaced pan gaskets and covers
- Utilized service manuals, technical service bulletins (TSBs), and product information
- Completed preventive maintenance such as, engine tune-ups, tire balancing & rotations, oil changes, and replacing filters; reset oil life monitor
Diesel Service & Repair Technician
Brotherton Automotive LLC
06.2017 - 10.2017
- Inspected, serviced and maintained a variety of diesel & petrol engines
- Mostly specializing in Ford PowerStroke Diesel Applications
- Inspected and repaired defective ball joints, shock absorbers, brake shoes, or wheel bearings
- Repaired, overhauled, or adjusted automobile and truck brake/clutch systems
- Troubleshot fuel, ignition, and emissions control systems using electronic testing equipment
- Removed and replaced fan clutches, water pumps, radiators, condensers, intercoolers, high pressure oil pumps, high pressure and low pressure fuel pumps, EGR coolers fuel injectors, turbochargers, Drive line components, & exhaust components on a variety of 6.0, 6.7, and 7.3 Ford Diesel Engines
- Inspected and tested radiator, heater core, pressure cap, and coolant recovery system; determine needed repairs; performed cooling system pressure tests
- Maintained vehicle functional condition by listening to customer complaints
- Inspected, diagnosed, and repaired differential, & transmission systems (Manual/Automatic); Determined necessary action
- Diagnosed & replaced Carrier bearings, U-joints, and yolks
- Serviced and repaired HVAC systems in multiple gas and diesel engines
- Remained organized and efficient, often capable of giving customers same day turn arounds
Sales Associate
Autozone
07.2016 - 04.2017
- Developed and implemented process changes aimed at increasing store revenue, reducing customer service issues, and improving individual as well as team performance
- Assisted customers with parts and diagnostic problems by asking probing questions in person & via phone
- Searched electronic parts catalog for correct parts and placed special orders for out of stock items
- Stocked shelves with latest merchandise and tagged correctly
- Maintained front desk area in a clean and neat fashion
- Swept and mopped sales floor and removed debris
- Maintained necessary QOH of product and supplies
- Shrink Prevention
- Unloaded delivery trucks and stored merchandise in correct locations
- Accepted and processed payments for completed purchases
- Educated customers on product and service offerings
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
- Helped customers locate desired merchandise
Parts Specialist
O'Reilly Auto Parts
08.2015 - 01.2016
- Answered automotive questions and suggested products
- Handled customer service issues quickly; maintained a high satisfaction rating
- Kept the showroom clean and maintained; neat/orderly product displays
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Processed shipments and maintained organized stock shelves
- Marked clearance products with updated price tags
- Processed an average of twenty transactions each day in a timely manner
- Met incoming customers and provided immediate assistance
- Completed purchases with cash, credit and debit payment methods
- Described merchandise and explained operation of merchandise to customers
Education
Automotive Technology -
Mid-Del Technology Center
Midwest City, OK05-2016
High School Diploma -
Harrah High School
Harrah, OK05-2014
Skills
- Catalog & computer proficient
- Excellent analytical & problem solving abilities
- Electrical Systems Diagnosis
- Internal Engine & Transmission Repair
- Ability to interpret an extensive variety of technical data/instructions in diagram or graph form and deal with several abstract and concrete variables
- Handles multiple responsibilities simultaneously while still providing exceptional customer service
- Willingness to maintain in-depth knowledge of specialized skills, and to continue developing additional technical skills, to enable flexibility in work assignments
- Able to exercise judgment and work independently
- Capable of upholding top-quality workmanship in a timely manner
- Committed to safety while maintaining high-performance, and thrives in a fast pace challenging environment
- Offering an extensive background in customer service, sales, client relations, and automotive repair/technology
Timeline
Automotive Diagnostics & Repair Technician
Bob Howard Toyota OKC
12.2019 - 04.2020
Automotive Diagnostics & Repair Technician
Das Auto Garage
04.2019 - 10.2019
Automotive Diagnostics & Repair Technician
Eurosport Motors LLC
04.2018 - 10.2018
GoodYear General Service & Tire Technician
Pat’s Midwest City Tire & Auto
10.2017 - 04.2018
Diesel Service & Repair Technician
Brotherton Automotive LLC
06.2017 - 10.2017
Sales Associate
Autozone
07.2016 - 04.2017
Parts Specialist
O'Reilly Auto Parts
08.2015 - 01.2016
Automotive Technology -
Mid-Del Technology Center
High School Diploma -
Harrah High School
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