Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Johnson

Chesapeake,Virginia

Summary

Dynamic and reliable Pet Products Associate at PetSmart Charities, recognized for enhancing customer satisfaction through expert product knowledge and friendly service. Proven ability in inventory management and cash handling, while maintaining cleanliness and safety standards. Committed to animal welfare and effective teamwork, ensuring optimal care and support for both pets and customers.

Overview

8
8
years of professional experience

Work History

Pet Products Associate

PetSmart Charities
09.2024 - 03.2025
  • Provided personalized recommendations for pet care items based on customer needs and preferences.
  • Participated in regular inventory audits to ensure accurate stock levels were maintained throughout the store.
  • Facilitated smooth transactions at checkout by efficiently scanning items, applying discounts accurately, bagging purchases securely.
  • Kept current with promotional events within the store environment, effectively communicating them to customers seeking suitable pet products.
  • Increased customer satisfaction by providing knowledgeable and friendly assistance in selecting pet products.
  • Conducted regular price checks for accurate pricing, ensuring competitive rates for customers.
  • Crosstrained in multiple departments to provide comprehensive support across all aspects of the business when needed.
  • Handled customer inquiries regarding pet nutrition, offering informed advice on food options tailored to individual pets'' dietary needs.
  • Reduced stock loss by monitoring high-theft areas closely during peak times and following security protocols diligently.
  • Supported store operations by keeping aisles uncluttered and safe for both customers and pets.
  • Promoted store loyalty program to customers, emphasizing benefits such as exclusive discounts and special offers on pet products.
  • Streamlined product inventory management with efficient tracking and restocking procedures.
  • Enhanced store presentation by maintaining clean, organized, and visually appealing displays of pet products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Barn Helper

Carousel Show Horses
05.2020 - 08.2022
  • Supported optimal animal health by maintaining clean stalls, bedding materials, and outdoor enclosures.
  • Optimized animal welfare through compassionate handling techniques while moving or restraining them when necessary.
  • Contributed to a safe working environment by promptly reporting any safety hazards or concerns to management.
  • Maintained aesthetically appealing grounds by performing landscaping duties such as mowing lawns, trimming hedges, and removing debris from walkways.
  • Enhanced animal care through regular health checks, grooming, and administering medications as needed.
  • Ensured timely completion of tasks by effectively prioritizing responsibilities based on urgency and importance.
  • Facilitated smooth operations by assisting with the daily feeding and watering of animals.
  • Maintained a professional demeanor at all times, representing the farm positively both internally and externally.
  • Improved barn efficiency by implementing a thorough cleaning routine and maintaining organized workspaces.
  • Aided in providing exceptional customer service for visitors during tours or educational events at the facility.
  • Increased productivity with efficient handling of farm tools, equipment, and machinery during daily tasks.
  • Collaborated with team members to complete barn maintenance projects such as painting, repairs, and installations.
  • Reduced waste through proper disposal or recycling of materials including feed bags, hay bales twine, and manure management practices.
  • Managed time efficiently to ensure all assigned duties were completed thoroughly each day despite varying workload levels.
  • Participated in ongoing training opportunities to stay current on best practices for animal husbandry, safety procedures, and equipment operation.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Examined animals for signs of sickness and overall herd health.
  • Observed animals and notified supervisor of signs of illness.
  • Dipped or bathed animals with appropriate applications to control parasites.

Barn Help

Rod Hardesty
09.2017 - 12.2017

Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.

Herded livestock using horses.

Helped vaccinate and worm livestock before loading onto trailers for transport to livestock auction sales.

Branded and tagged livestock for proper identification and security when lost or stolen.

Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.

Education

High School Diploma -

Waller High School
Waller, TX
05-2024

Skills

  • Patience and composure
  • Cleanliness and hygiene
  • Pet care
  • Animal behavior
  • Product knowledge expertise
  • Sales proficiency
  • Merchandising techniques
  • Cash handling experience
  • Animal care
  • Animal nutrition
  • Teamwork
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Cleaning and sanitizing
  • Multitasking
  • Adaptable and flexible
  • Team cooperation
  • Organizational skills
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Detail-oriented
  • Flexible hours
  • Inventory and stocking
  • Store organization
  • Cash register operation
  • Store opening and closing
  • Safety and cleanliness standards
  • Product knowledge
  • Professionalism
  • Basic mathematics
  • Stock replenishment
  • Product presentation
  • Payment processing
  • Sales floor organization
  • Ability to lift 40 pounds
  • Inventory management
  • Adaptability

Timeline

Pet Products Associate

PetSmart Charities
09.2024 - 03.2025

Barn Helper

Carousel Show Horses
05.2020 - 08.2022

Barn Help

Rod Hardesty
09.2017 - 12.2017

High School Diploma -

Waller High School
Justin Johnson