Persuasive peer led Director leads planning and execution of engagement and outreach activities with allies and partner organizations. Proven experience in developing plans to expand and effectively engage public in advocacy campaigns and program offerings. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated peer recovery specialist professional with history of meeting organizational goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
10
10
Certification
Work History
Outreach Program Coordinator/Center Manager
Turning Point Of Windham County
Brattleboro, United States
02.2017 - Current
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Increased awareness of and supported participation in self-help and advocacy organizations.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
Communicated with individuals' family members, offering information and insight into support services available at community level.
Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
Transported individuals to medical appointments and support meetings whenever needed.
Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
Attended classes and seminars to enhance knowledge of equipment and operating systems.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Developed network relationships with industry professionals to enhance community awareness and promote services.
Checked facility, employee work and service integrity to maintain compliance with company and industry standards.
Increased education and awareness of overdose prevention, detox and treatment resources through outreach delivering evidenced-informed strategies.
Manged daily operations at Turning Point.
Managed work and performance of more than 10 employees, associates, and volunteers
Applied performance data to evaluate and improve operations, target current conditions and forecast needs.
Helped set, enforce and optimize internal policies to maintain responsiveness to demands.
Serve as liaison between the Director of Operations, staff, volunteers, and guests
In coordination with the Director of Operations, Executive Director, and board, serve as liaison with community groups, explaining the centers activities and role of different programs.
Serve as a model of the mission and policies of TPWC
Education
No Degree - Human Services
Community College of Vermont
Montpelier, VT
Skills
Adaptable
Problem Solving Skills
Resourceful In Community Resources and Education
Understanding of Privacy and Confidentiality
Effective Listening
Comfortable In Crisis Situations
Group Facilitation and Team Building
Dynamic Communication Skills
Service Navigation
Creative Solutions
Data Integrity
Certification
Peer support specialist, Motivational Interviewing, group facilitation, Compassion Fatigue Basic and Advanced, Emergency Department, Supervision basic and Advanced, Trauma-Informed Care
Grant & Crisis Call Specialist at Turning Point Domestic Violence & Sexual AssaultGrant & Crisis Call Specialist at Turning Point Domestic Violence & Sexual Assault