Justin Jones
Beaverton,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, also seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Skynet LLC
10.2021 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Account/Assistant Property Manager
The Collective
01.2018 - 01.2020
- Started the company during preconstruction, first possition as leasing agent then moved my way up to leasing manager to account/ assistant property manager within two years.
- Responsible for damage control by persuading clients to not cancel original lease agreements after when we received three constriction delays, retaining 90 percent of clients.
- Was one of three responsible for sales, and marketing which included an sixty percent lease up in one year.
- Assigned to train and onboard every new employee and delegate all all responsibilities.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Responsible for End Of Month/ Week reports and regular maintenance of client accounts including monitoring concessions and correct billing. Would do weekly audits for the entire property.
- Handled all invoices and accounts for the property, including maintenance and marketing cost. Sought out out new companies for contracts to insure property maintenance and security was in place.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
Director or Member Services
VillaSport Athletic Club And Spa
02.2016 - 12.2019
- Maintained customer records by updating account information.
- Responsible for employee scheduling, hiring, releasing and training.
- Was in charge of all handling and reviewing all refunds for each department in the entire facility.
- Lead directors meetings for member services, updating all departments with any new information the club would be presenting to patrons and or incorporating to the facility
- Maintained customer satisfaction at the front and all around experience in the club from housekeeping to front desk interactions to accommodating any needs for any guest for the best possible experience.
- Prepared monthly, daily and weekly statistical reports.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
No Degree - Buiness And Communication
Portland Community College
Portland, OR11.2010
High School Diploma -
Sunset High School
Portland, OR06.2008
Skills
- Emergency Management
- Threat Management
- Trained in Unarmed Combat
- Relationship Building and Management
- Invoice Verification
- Background Checks
- Operations Management
- Conflict De-Escalation
- Staff Management
Certification
- Department of public Safety Standard and Training Certified
- Unarmed Combat Certified
Timeline
Security Officer
Skynet LLC
10.2021 - 06.2023
Account/Assistant Property Manager
The Collective
01.2018 - 01.2020
Director or Member Services
VillaSport Athletic Club And Spa
02.2016 - 12.2019
No Degree - Buiness And Communication
Portland Community College
High School Diploma -
Sunset High School