JUSTIN JONES
HAYWARD,CA
Summary
A Proactive Entrepreneur and EMT with experience executing quality care in high-pressure situations. Deep knowledge in basic life support and customer service/ care. Outstanding team communication skills stemming from sports background. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient and customer service outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
EMT
Securitas Security Services USA
Walnut Creek, CA
06.2024 - Current
- 911 experience
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Documented patient condition and treatment to facilitate plan of care.
- Facilitated communication between patients, family members, and healthcare professionals.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Rendered direct patient care by stabilizing patients and determining course of action based on triage.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Bandaged wounds and determined necessity for stitches or sutures.
Entrepreneur/ Operations Manager
Top Flight Rentals
04.2021 - Current
- Implemented successful business strategies to increase revenue and target new markets.
- Designed business plans, growth models and strategies to achieve ROI and profitable revenues within project time models.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Addressed customer concerns with suitable solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Set pricing structures according to market analytics and emerging trends.
- Set direction to establish desired image for business.
EMT
America West Medical Transport
Hayward, CA
09.2023 - 06.2024
- Remained level-headed and proactive during emergency situations.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assessed emergency situations and prioritized medical care for patients.
- Documented calls in reports detailing incident type and course of treatment.
- Demonstrated dedication to providing quality care through continued training and education.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Documented patient condition and treatment to facilitate plan of care.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Transported patients from accident scenes to hospitals in emergency vehicles.
Autonomous Specialist/ Vehicle Operator
Transdev/ Waymo
08.2021 - 07.2022
- Monitor multiple software systems of Waymo's autonomous vehicle rollout.
- Inputting formulas
- Collaborative work with others to troubleshoot and problem solve technical difficulties.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Provide concise, clear, and accurate verbal and written feedback regarding the vehicle’s operations.
Delivery Specialist
Nabione Inc
01.2019 - 01.2020
- Securely deliver time-sensitive packages to local retailers and facilities.
- Communicate effectively with order support teams to ensure successful completion of scheduled deliveries and payment pickups.
- Relate all relevant feedback from customers to management for improvements to efficiencies and customer experience .
Human Resource intern
Bulletproof Documentation, Kids Footlocker
01.2018 - 01.2020
- Observe and help execute how to recruit candidates on a national level during the hiring process for the company
- As well as learning the paperwork aspects of the job
- Knowing when to let a worker go, understanding “good” and fair documentation on employee performance (, / Footlocker Arden mall- Southland Mall
Sales associate
Milpitas, CA
10.2016 - 08.2017
Education
EMT License -
EMS Corps
2023
AA (Associates Degree) -
Sacramento City College
01.2020
High School Diploma -
Bishop O'Dowd High School
Oakland05.2015
Skills
- Good interpersonal and group communication
- Writing skills (Great with reports and documents)
- Tech savvy
- Entrepreneurship
- Good improviser
- Fast-learner
- Excels in individual or group atmosphere
- Excelled with every opportunity taken or given
- Problem solving
- Operating Systems
- Troubleshooting
- Analytical skills
- Operations Monitoring
- Decision Making
- Field Patient Assessments
- Attention to Detail
- Patient Immobilization
- Basic Trauma Life Support
- Prehospital Care
- Stair Chairs
- Airway Management
- Medical History Recording
- Cardiac Defibrillation
- Stretcher and Backboard Use
- Injury and Illness Treatment
- Vital Sign Assessment
- Cardiopulmonary Resuscitation
- CPR and First Aid
Contact
HAYWARD, CA 94544
Certification
- EMT License
- American Heart Association CPR and AED Certification
Timeline
EMT
Securitas Security Services USA
06.2024 - Current
EMT
America West Medical Transport
09.2023 - 06.2024
Autonomous Specialist/ Vehicle Operator
Transdev/ Waymo
08.2021 - 07.2022
Entrepreneur/ Operations Manager
Top Flight Rentals
04.2021 - Current
Delivery Specialist
Nabione Inc
01.2019 - 01.2020
Human Resource intern
Bulletproof Documentation, Kids Footlocker
01.2018 - 01.2020
Sales associate
10.2016 - 08.2017
EMT License -
EMS Corps
AA (Associates Degree) -
Sacramento City College
High School Diploma -
Bishop O'Dowd High School
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