Justin Jones
Federal Way
Summary
Highly adaptable professional with a proven ability to excel in challenging environments, including high-traffic areas, inclement weather, and extensive travel. Experienced in maintaining company vehicles and adhering to safety protocols in active construction zones. Demonstrated expertise in customer relations, conflict mediation, and rapid problem-solving, including collaboration with federal and local law enforcement agencies. Possesses 160+ hours of comprehensive tractor-trailer operation training from certified instructors. Open to flexible scheduling and overtime opportunities.
Overview
6
6
years of professional experience
Work History
CDL Class A Student
Commercial Driver School (CDS)
09.2023 - 02.2024
- Received personalized CDL Class A training, encompassing operation of combination vehicles over 26,001 lbs with towed trailers over 10,000+ lbs.
- Gained practical experience in accident procedures, skid control, crash avoidance, and coupling/uncoupling 5th wheel and pintle hooks.
- Acquired exposure to night operations and Federal Motor Carrier Safety Regulations (FMCSR).
Utility Locate Technician
ELM Utility Service
04.2022 - 04.2023
- Operated company vehicles to assigned routes, demonstrating strong navigation skills.
- Maintained accurate records and verifications of all location markings to prevent damage to utilities during excavation activities.
- Effectively resolved conflicts while addressing inaccurate location information with contractors and Puget Sound Energy personnel.
Transit Security Officer
Securitas Security Services USA
04.2018 - 04.2022
- Provided exceptional customer service and conflict resolution to passenger inquiries in high-density environments exceeding 10,000 individuals.
- Collaborated with medical professionals and administered first aid as needed.
- Demonstrated proficiency in writing comprehensive reports detailing customer interactions and escalated cases.
Education
High School Diploma -
Puyallup High School
Puyallup, WA06-2002
Skills
- Security & Safety: 12 years Unarmed Licensed Security Guard, Daily Incident Reporting, Emergency and Crisis Response Protocols, First Aid, Safety Protocol Adherence, Accident Procedures, Skid Control, Crash Avoidance
- Driving & Equipment: CDL Class A Training (Combo Vehicles 26,001 lbs), Tractor-Trailer Operation, Vehicle Maintenance, 5th Wheel/Pintle Hook Coupling/Uncoupling, Heavy/Moving Machinery Operation, Navigation Skills
- Customer Service & Communication: Conflict Resolution, Customer Relations, Problem-Solving, Report Writing, Collaboration with Law Enforcement/Medical Professionals, Effective Communication in High-Density Environments
- Work Environment: Ability to work in Loud and Hazardous Environments, Supervised/Unsupervised Roles, High-Traffic Areas, Inclement Weather, Active Construction Zones, Night Operations, FMCSR Knowledge
Timeline
CDL Class A Student
Commercial Driver School (CDS)
09.2023 - 02.2024
Utility Locate Technician
ELM Utility Service
04.2022 - 04.2023
Transit Security Officer
Securitas Security Services USA
04.2018 - 04.2022
High School Diploma -
Puyallup High School
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