Summary
Overview
Work History
Education
Skills
Timeline
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Justin Jorgensen

Vernal,UT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Dispatch Supervisor

ENERGY ARMOR LLC
Vernal, UT
05.2023 - 06.2024
  • Ensured that daily dispatch operations ran smoothly and efficiently.
  • Resolved customer complaints in a timely and professional manner.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Monitored incoming calls to ensure they were handled promptly and correctly.
  • Supervised the training of new hires in dispatching protocols and processes.
  • Analyzed data to identify trends in call patterns or service issues.
  • Maintained accurate records of dispatched vehicles, drivers, routes.
  • Coordinated with other departments to ensure smooth inter-departmental communication.
  • Collaborated with management to determine staffing needs for optimal coverage levels.
  • Established strong working relationships with external vendors to facilitate efficient delivery operations.
  • Responded quickly to emergency situations involving dispatched vehicles or personnel.

Fleet Manager

Energy Armor LLC
Vernal, UT
01.2023 - 06.2024
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
  • Developed and implemented policies and procedures for fleet operations.
  • Monitored budget expenses to ensure compliance with company guidelines.
  • Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
  • Conducted regular vehicle inspections to identify potential problems or issues.
  • Coordinated with vendors for parts ordering, repairs and services.
  • Reviewed driver logs for accuracy and compliance with regulations.
  • Managed daily operations of the fleet department including staffing, scheduling and performance management.
  • Resolved customer complaints regarding service issues or delays in delivery times.

Truck Driver

ENERGY ARMOR LLC
Vernal, UT
01.2022 - 06.2024
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Managed personal driving time according to Hours of Service regulations.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.

Salesperson

Codale Electric Supply Inc.
Vernal, UT
02.2021 - 01.2022
  • Greeted customers and provided excellent customer service.
  • Assisted customers in selecting items to meet their needs.
  • Operated cash register to process payments from customers.
  • Provided advice on products, services, and promotions to customers.
  • Performed regular inventory checks to ensure stock levels were maintained.
  • Organized store displays to maximize visibility of products for customers.
  • Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
  • Verified that all transactions were completed accurately before closing out each sale.
  • Processed credit card payments securely according to established policies and procedures.
  • Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
  • Resolved discrepancies between customer orders and actual deliveries.
  • Tracked shipments from suppliers to ensure timely delivery of merchandise.

Warehouse Manager

Codale Electric Supply Inc.
Vernal, UT
03.2018 - 01.2020
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
  • Resolved customer complaints related to product quality or delivery issues.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Communicated regularly with other departments regarding supply chain activities.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Operated forklifts to fill or empty overhead spaces.
  • Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.

Education

C.D.L Course - C.D.L Certification

Uintah Basin Applied Technology College
Roosevelt, UT
09-2022

High School Diploma -

Uintah High School
Vernal, UT
05-2001

Skills

  • Transportation knowledge
  • Scheduling Coordination
  • Customer Communication
  • Field call management
  • Schedule Coordination
  • Phone dispatch
  • Workforce Management
  • Inventory Management
  • Staff Management

Timeline

Dispatch Supervisor

ENERGY ARMOR LLC
05.2023 - 06.2024

Fleet Manager

Energy Armor LLC
01.2023 - 06.2024

Truck Driver

ENERGY ARMOR LLC
01.2022 - 06.2024

Salesperson

Codale Electric Supply Inc.
02.2021 - 01.2022

Warehouse Manager

Codale Electric Supply Inc.
03.2018 - 01.2020

C.D.L Course - C.D.L Certification

Uintah Basin Applied Technology College

High School Diploma -

Uintah High School

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Justin Jorgensen