Justin Joseph
Jamaica,NY
Summary
Dynamic team leader with a proven track record at Gregorys Coffee, excelling in team motivation and workflow management. Enhanced operational efficiency through targeted staff training and effective problem-solving, resulting in improved performance metrics. Skilled in inventory management and building client relationships, ensuring high-quality service and repeat business.
Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.
Overview
1
1
year of professional experience
Work History
Team Leader
Gregorys Coffee
11.2024 - Current
- Led team in daily operations, ensuring smooth workflow and adherence to safety protocols.
- Coordinated scheduling and task assignments to optimize team efficiency and productivity.
- Trained new team members on operational procedures and safety standards.
- Monitored performance metrics, providing feedback for continuous improvement initiatives.
- Assisted in inventory management, tracking supplies to prevent shortages or overstocking.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Food Runner
Chilis's Bar and Grill
07.2024 - 12.2024
- Delivered food orders promptly to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Assisted servers by refilling drinks and clearing tables efficiently.
- Maintained cleanliness and organization of dining area to support operations.
Education
High School Diploma -
Uniondale Highschool
Uniondale, NY06-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Work Planning and Prioritization
- Analytical thinking
- Expectation setting
- Workflow management
- Decision-making
- Task prioritization
- Reliability
Timeline
Team Leader
Gregorys Coffee
11.2024 - Current
Food Runner
Chilis's Bar and Grill
07.2024 - 12.2024
High School Diploma -
Uniondale Highschool