Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Justin Joyce

Orlando,FL

Summary

Passion for music and a desire to help equip people to pursue their needs and interests. Great customer service and upselling skills. Organized and dependable; successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

AAU Nationals Help Desk

AAU Nationals
06.2025 - Current
  • Assisted Spectators, Coaches, and Recruiters in troubleshooting a wide variety of issues around the tournament
  • Trained in IPLEX and AES software
  • Providing a positive customer service experience for customers
  • Regularly engaging with customers with their needs, problems, and questions
  • Engaged, facilitated, and processed ticket sales

Produce Clerk

Publix
05.2023 - 08.2024
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.

Education

Political Science

Rutgers University
Newark, NJ
05-2028

High School Diploma -

Timber Creek High School
Orlando, FL
05-2024

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Active listening
  • Problem resolution
  • Verbal communication

Interests

Acoustic and Electric Guitar

Audio Processing

Volleyball

Youth Development Programs


Timeline

AAU Nationals Help Desk

AAU Nationals
06.2025 - Current

Produce Clerk

Publix
05.2023 - 08.2024

Political Science

Rutgers University

High School Diploma -

Timber Creek High School

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