Dynamic professional with extensive experience at Boeing, excelling in troubleshooting and compliance. Proven ability to enhance team performance and customer satisfaction through effective communication and problem-solving. Skilled in using hand and power tools, ensuring workplace safety while consistently meeting regulatory standards. Committed to fostering a positive work environment and driving operational excellence.
Overview
13
13
years of professional experience
Work History
30005 Structures Mechanic B
Boeing
11.2019 - Current
Interpreted blueprints accurately, building to exact specifications.
Solved issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
Used variety of hand, pneumatic, measuring and power tools to complete tasks.
Cleaned and maintained tools, equipment, and work areas.
Completed documentation to maintain compliance with state and federal regulations.
Adhered to company guidelines for performance and compliance.
Assisted with regulatory issues such as compliance.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Dining Room Manager
Bonaventure Assisted Living
05.2016 - 08.2019
Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
Greeted guests, sat at tables and brought orders to assist front of house staff.
Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
Consistently met or exceeded health department regulations through diligent kitchen management practices and regular inspections.
Championed sustainability initiatives including recycling programs and sourcing local, organic produce that reduced environmental impact.
Managed budgeting and financial tracking for dining services operations, ensuring fiscal responsibility and costeffectiveness.
Bartender
Angel of the Winds Casino and Resort
02.2012 - 05.2016
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.