Justin Kahal

Responsibilities:

• Monitor and Troubleshoot LA County Department Network Devices: Oversee network performance and troubleshoot issues within the LA County Department's network devices.
• Evaluate Departmental Internet Networks: Assess departmental internet networks to identify redundancy, resource allocation, or architectural inefficiencies, and develop action plans to improve network performance.
• Maintain Network Security: Ensure network security and assist in security investigations as needed.
• Team Coordination and Liaison: Coordinate and schedule meetings with internal team members, LA County employees, and ISP field technicians, acting as the primary liaison between all stakeholders.
• Create Proactive and Reactive Support Tickets:
• • • Proactive: Identify and address potential issues before they occur.
• • • Reactive: Diagnose and resolve network issues in real-time as they arise.
• Utilize Monitoring Tools: Leverage tools such as nGenius, StruxureWare, Cisco Prime Infrastructure, SD-WAN API, and OpenNMS to monitor and gather critical network data.

• Spearheaded and led major network installation and upgrade project.
• Researched and recommended network products, services, protocols and standards for network development.
• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Analyzed, identified and resolved complex network hardware ranging from Tier 1, 2, and 3 problems.
• Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
• Analyzed, troubleshot and enhanced network performance to drive efficiency.
• Oversaw development and maintenance of computer systems, server upgrades and operating systems.
• Collaborated with teams in disaster planning, network backup and recovery process monitoring.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Oversaw setup and maintenance of enterprise servers, racks, and networking equipment for on-site media data center.
• Provided professional assistance setting up media storage servers with using RAID 6 and used third-party software to monitor, maintain, and backup servers.
• Had to setup, maintain, and troubleshoot media client workstations with desired OS and applications like Adobe Create Cloud.
• Demonstrated creativity and resourcefulness through development of innovative solutions.
• Provided professional services and support in dynamic work environment.
• Skilled at working independently and collaboratively in a team environment
• Used office tools like Visio to document physical layout of server racks/blades, networking equipment, and batteries
• Enhanced my skills in setting up and using remote desktop services and making sure security policies were followed
• Identified issues, analyzed information and provided solutions to problems.

• Erected and maintained race car simulator that was used to conduct research on volunteers in order to record data that needed to be sent securely and effectively to researchers.
• Kept work areas extremely clean and sanitized properly to avoid errors in research.
• Coordinated with research and development team to support production and boost efficiency.
• Followed research protocols when gathering data and performing lab experiments.
• Eliminated procedure gaps by effectively guiding and teaching 2-3 Technicians on operations of machinery, inspection protocols and processes

• IT and Network Engineer which required servicing of around 40-50 users
• Provided client support on system operation and troubleshooting.
• Planned computer systems using information engineering, data modeling, and structured analysis.
• Had to setup and troubleshoot printers and other IT client equipment to meet HIPAA legal compliance
• Diagnosed, troubleshot and resolved network and system problems.
• Installed system updates to address vulnerabilities and reduce security issues.

• Took ownership of bugs and followed them through closure, collaborating with Intel's Quality Assurance and Validation teams to evaluate PC platforms and subsystems, triage, and file bugs.
• Created automated scripts in Python and BASH.
• Troubleshoot and flash firmware for Linux machines. Assembled test setups and test machines according to plan specifications.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Provided professional services and support in dynamic work environment.
• Passionate about learning and committed to continual improvement.

Built and deployed DIRECTV set-top-box application using Git, Apache Subversion (SVN) revision control system, Google Closure Tools, Apache Maven, and Jenkins.

• Documented technical workflows and knowledge to educate newly hired employees.
• Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Worked with the SDI (Spatial Data Infrastructure) team which mainly dealt with enterprise website (Geoportal) front and backend development; usually utilizing geolocation services and data

• Developed a Gazetteer Search Service for existing .NET web application.
• Implemented XML and MySQL for querying specified WFS-G.
• Created XSLT 1.0 files to change XML request and response.
• Implemented a new Java class to effectively manage Gazetteer Search.
• Used a PostgreSQL database for Apache Tomcat Java Servlet.