Justin Kenny
Washington,NJ
Summary
Dynamic leader with a proven track record at Walmart, excelling in coaching and strategic planning. Spearheaded initiatives that significantly enhanced customer satisfaction and streamlined inventory management. Skilled in conflict resolution and quality control.
Offering key skills in leadership and problem-solving, eager to learn and grow in team-oriented environment. Brings solid foundation in project management principles and effective communication techniques. Ready to use and develop skills in resource allocation and team coordination in numerous retail roles.
Overview
8
8
years of professional experience
Work History
Team Lead
Walmart
03.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Implemented effective merchandising techniques to enhance product visibility and drive sales.
- Collaborated with cross-functional teams to maintain high standards in quality control and food safety procedures.
- Streamlined inventory management for efficient stock replenishment and accurate tracking.
Shift Lead
Walgreens
10.2020 - 03.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Department Manager
Walmart
10.2016 - 10.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
No Degree - Business Administration
Warren County Community College
Washington NJSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Schedule management
- Quality control
- Diversity and inclusion
- Regulatory compliance
- Trend tracking
- Relationship building
- Strategic planning
Timeline
Team Lead
Walmart
03.2023 - Current
Shift Lead
Walgreens
10.2020 - 03.2023
Department Manager
Walmart
10.2016 - 10.2020
No Degree - Business Administration
Warren County Community College
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