Summary
Overview
Work History
Education
Timeline
Generic

Justin Kercado

Charlestown,MA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Overview

10
10
years of professional experience

Work History

Masonary

EF Reid
New Bedford, MA
05.2016 - 11.2020
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of class assignments to meet deadlines.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.

Night Shift Manager

Taco Bell
New Bedford, MA
01.2011 - 09.2019
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Communicated with other shift managers to facilitate continuum of customer service.

Shift Manager

Mcdonalds, PDI FOODS
New Bedford, MA
06.2014 - 11.2017
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Planned and completed group projects, working smoothly with others.

Education

GED -

New Bedford High School
New Bedford, MA
06.2014

Timeline

Masonary

EF Reid
05.2016 - 11.2020

Shift Manager

Mcdonalds, PDI FOODS
06.2014 - 11.2017

Night Shift Manager

Taco Bell
01.2011 - 09.2019

GED -

New Bedford High School
Justin Kercado