Justin King
O'Fallon,MO
Summary
Customer direction Excellent verbal communication Heavy lifting Customer service Cleaning and sanitizing Store merchandise handling Cash register operations Store cleanliness and appearance Sales Credit card authorizations Refunds and exchanges Spirit, wine and beer expertise Receipt and refund issuance Liquor regulations and compliance Bagging assistance Order taking High School - 2018 Francis Howell High School - Saint Charles, MO Played 4 Years of Football and 4 Years of Volleyball.
Overview
6
6
years of professional experience
Work History
Account Rep
Summit Distributing
02.2023 - 06.2023
- Managed over 4 accounts within Wentzville, Warrenton and Troy territory. Handled Walmart, Target, Dierbergs and Schnucks locations within these 3 territories.
- Stocked shelves with back stock. Ordered alcohol for each vendor to maintain stock.
- Maintained back supply area for each Store
- Adhered to state and federal regulations covering industry activities.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Worked with vendors and suppliers to support timely delivery of products and services.
Cashier
Friar Tuck Beverage
10.2021 - 12.2022
- Credit cards, checks, gift cards, and coupons were all processed by me
- Educated customers about Beverage promotions to increase sales
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Immediately informed manager of any accidents, injuries, or unsafe working conditions
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
- Counted cash register drawer to keep balanced at start and end of each shift
- Efficiently and accurately processed large number of transactions
- Was in charge of arranging and stocking merchandise
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Greeted them and gave them product information as customers entered
- Greeted customers with a smile and offered prompt and dedicated assistance
- Provided attentive and skilled assistance to all customer needs
- Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Receiver
FEDEX GROUND
02.2021 - 09.2021
- Prepared materials for shipment by packing, securing, labeling, and applying postage to them
- Orchestrated efficient routing by creating accurate shipping documentation and package labels
- Received incoming shipments, compared contents to associated records, and forwarded them to appropriate department
- Reduced fulfillment errors by quickly picking items to appropriate bins with RF scanners
- Rearranged boxes and aisles to create more floor space and allow forklift operators to move freely throughout warehouse
- Accurately entered package information into company's computer system
- Kept work areas tidy and clean to promote optimal productivity and safety standards
- Carefully packed products in appropriate-sized boxes to avoid shifting and damage during transportation
- Used equipment like pallet jacks and hand trucks to move heavy boxes
- Checked inbound and outbound shipments for accuracy and to avoid mistakes
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
Delivery driver
Panera Bread
01.2020 - 08.2021
- Double-checked over daily deliveries against shipping instructions before delivering to customers
- Completed on-time deliveries by selecting the best and most efficient routes
- Used cash register to process payments, make changes, and provide receipts
- Completed and submitted all required logs and paperwork on a daily basis
- Communicated with Manager on a regular basis about delivery route details and changes
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Submitted receipts and money received from deliveries at end of each shift
- Kept dispatchers informed of any changes, such as route issues or weather delays, that could affect delivery schedules
- Contacted customers to confirm and coordinate delivery times prior to delivery
- Used software/iPhone to accurately record delivery, payment, and route information
- Was in charge of collecting and processing customer transactions
- Followed all company policies and procedures during my shift
- Kept a clean and orderly appearance during my shift.
Health Occupation Student
Medical, Lewis and Clark Career Center
09.2017 - 06.2018
- Attended Lewis and Clark during my Senior Year of High School
- Interned at Five Acres Animal and Elm Point Animal Hospital
- Participated in community outreach activities to promote health education initiatives.
Education
High School Diploma -
Francis Howell High School
Saint Charles, MO06.2018
Skills
- Customer Relations
- Facility Safety
- Cleaning and Sanitizing
- Currency Counting
- Payment Collection
- Billing and Payment Processing
- Social Perception
- Coin and Currency Counting
- Service Minded
- Money Handling
- Customer Assistance
- Sweeping and Mopping
- Customer Service Excellence
- Customer Interaction
Timeline
Account Rep
Summit Distributing
02.2023 - 06.2023
Cashier
Friar Tuck Beverage
10.2021 - 12.2022
Receiver
FEDEX GROUND
02.2021 - 09.2021
Delivery driver
Panera Bread
01.2020 - 08.2021
Health Occupation Student
Medical, Lewis and Clark Career Center
09.2017 - 06.2018
High School Diploma -
Francis Howell High School
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