Justin King
Houston,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Committed to optimizing administrative resources and meet business objectives and goals, while leveraging strengths to maximize team performance. Strong work ethic, adaptability, and adept at working efficiently and quickly master new skills.
Overview
5
5
years of professional experience
Work History
Administrative Supervisor
JD Sports
Houston, TX
03.2023 - Current
- Supervised a team of administrative professionals including hiring, training, scheduling, evaluating performance and providing feedback.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Recruited, trained and developed administrative team to support corporate growth and objectives.
- Developed strategies for streamlining day-to-day operations that increased productivity across the organization.
- Responded promptly to customer inquiries via phone or email ensuring excellent customer service standards were met.
- Ensured all administrative tasks were completed accurately and on time.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Delegated work to staff, setting priorities and goals.
Apparel Sales Associate
Finish Line
Houston, TX
05.2022 - 02.2023
- Organized clothing racks according to size, color, style or other criteria for easy identification by customers.
- Maintained a neat and orderly appearance of the store merchandise.
- Greeted customers upon entering the store to ensure they had a positive shopping experience.
- Provided detailed product knowledge to customers regarding fabric, fit, styling and care instructions.
- Created displays within the store that highlighted seasonal trends or promotional deals.
- Assisted customers in selecting apparel items that best fit their needs and preferences.
- Provided advice on fashion trends in order to help customers make informed decisions when purchasing apparel items.
- Assisted with weekly inventory management tasks such as counting stock, restocking shelves and verifying shipments.
Footwear Sales Associate
Finish Line
Houston, TX
10.2021 - 04.2022
- Provided excellent customer service by anticipating customer needs and responding promptly to inquiries.
- Tracked promotional activities within the store and monitored effectiveness of each campaign.
- Ensured that all displays were adequately stocked with merchandise.
- Identified customer needs through active listening and probing questions.
- Greeted customers, provided product knowledge and assisted with selection of footwear.
- Assisted in merchandising and stocking shelves with new products.
I9 Sports Coach's Assistant
I9 Sports
Houston, TX
05.2019 - 08.2019
- Motivated athletes through positive reinforcement and constructive feedback.
- Monitored athletes' progress to ensure goals were met.
- Facilitated team-building activities designed to boost morale.
- Collaborated with other coaches to develop comprehensive training regimens.
Education
Associate of Science -
Lone Star College System
Spring, TXSkills
- Organizational Leadership
- Leadership Coaching
- Cross-Functional Teamwork
- Workflow Planning
- Task Delegation
- Training and Coaching
- Deadline-Oriented
- Information Management
Timeline
Administrative Supervisor
JD Sports
03.2023 - Current
Apparel Sales Associate
Finish Line
05.2022 - 02.2023
Footwear Sales Associate
Finish Line
10.2021 - 04.2022
I9 Sports Coach's Assistant
I9 Sports
05.2019 - 08.2019
Associate of Science -
Lone Star College System