Justin Kipfinger
Orlando
Summary
Experienced mixologist and supervisor skilled in crafting customized drinks and driving business revenue through exceptional service. Collaborative team player with a successful history of meeting customer needs in fast-paced environments. Strong money handling, problem-solving, and management skills. Proficient in logistics and organization, especially in large golf course facilities and restaurants.
Overview
8
8
years of professional experience
Work History
Pro Shop & Course Assistant
Stoneybrook Golf Course
11.2023 - Current
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
- Administered point of sales applications and trained new team members in customer service and operations details.
Bar Supervisor/ Head Bartender
Mangia Italian Restaurant
03.2024 - 02.2025
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased inventory and cultivated strong vendor relationships.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Avalon Tavern
10.2022 - 09.2023
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server
Longhorn Steakhouse
07.2022 - 10.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
Lead Bartender
Hagan O'Reillys Irish Pub and Restaurant
04.2021 - 06.2022
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Monitored patron alcohol consumption to encourage safety.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Reinvented classic cocktails to complement new menu options.
- Trained new bartenders on drink preparation and upselling techniques.
- Reduced inventory losses and moved older products by creating new drink menu items.
Mixologist
University Club of Orlando
06.2021 - 03.2022
- Created unique cocktails for special events.
- Crafted in-house made syrups, tinctures and specialty bar ingredients.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Kept track of drink inventory and ordered new stock to maintain supplies.
- Identified root causes of club issues and executed game plan for improvement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Inventory Manager/Bartender
Pilars Martini Bar
05.2018 - 04.2021
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Analyzed stock levels and processes to predict inventory problems and formulate solutions.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Head Cook
Urban Flats
03.2017 - 05.2018
- Generated food production sheets to forecast product and volume requirements based on menu selections.
- Trained kitchen workers on culinary techniques.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Tested new recipes and menu items, following taste-test evaluation and procedural criteria.
- Improved performance of team members resulting in high-quality meals produced daily.
- Served as lead cook, guiding and assisting training of less experienced cooks.
Education
Economics
Valencia College
Orlando, FL07-2026
HVAC Certified - HVAC
HVAC Technical Program
Orlando, FL04-2024
Class C Water Treatment Operators License
Orlando Technical College - Mid Florida Tech
Orlando, FL01.2010
High School Diploma
Timber Creek High School
Orlando, FL05.2009
Skills
- Cash Handling and Management
- Bar Operations and Logistics
- Proficient in Mixology
- Inventory Control
- Multitasking Abilities
- Communication skills
- Problem-solving aptitude
Education and Training
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Timeline
Bar Supervisor/ Head Bartender
Mangia Italian Restaurant
03.2024 - 02.2025
Pro Shop & Course Assistant
Stoneybrook Golf Course
11.2023 - Current
Bartender
Avalon Tavern
10.2022 - 09.2023
Server
Longhorn Steakhouse
07.2022 - 10.2022
Mixologist
University Club of Orlando
06.2021 - 03.2022
Lead Bartender
Hagan O'Reillys Irish Pub and Restaurant
04.2021 - 06.2022
Inventory Manager/Bartender
Pilars Martini Bar
05.2018 - 04.2021
Head Cook
Urban Flats
03.2017 - 05.2018
High School Diploma
Timber Creek High School
Economics
Valencia College
HVAC Certified - HVAC
HVAC Technical Program
Class C Water Treatment Operators License
Orlando Technical College - Mid Florida Tech
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