Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUSTIN KIRK CARROWAY

Amarillo,USA

Summary

Results-driven safety management professional with a proven track record of enhancing organizational effectiveness and cultivating a robust safety culture. Expertise in implementing innovative solutions that elevate safety initiatives and improve operational standards, ensuring compliance and effective risk mitigation. A commitment to continuous growth and development fuels dedication to contributing to a vision of a safer workplace. Prepared to tackle new challenges that foster excellence in safety practices and drive meaningful change across all levels of the organization.

Overview

12
12
years of professional experience

Work History

Senior Service Technician

Atmos Energy
08.2013 - Current
  • Deliver superior customer service and perform the full range of customer service field activities on distribution and transmission systems and facilities.
  • Perform work in accordance with company regulations and safety procedures.
  • Work all types of service orders; considered Subject Matter Expert (SME) for the function and helped train and direct more junior level employees.
  • Respond to customer requests for service including connections, disconnections, high bills, leaks, fires and carbon monoxide investigations.
  • Inform customers of repairs needed and ensure customer satisfaction with completed work.
  • Respond to emergency natural gas releases such as ruptured natural gas lines and/or services.
  • Investigate, grade, and repair leaks; disconnected services as necessary and performed collection efforts on delinquent accounts.
  • Replace and/or repair meters and regulators; Rebuild, set and removed meters as necessary.
  • Install, program, and operate Wireless Meter Reading (WMR) equipment.
  • Perform underground natural gas line location tasks.
  • Conducted regular maintenance checks to ensure reliability of equipment and services provided.
  • Complete and maintain accurate records and reports to comply with company and regulatory requirements.
  • Trained junior technicians on troubleshooting techniques and safety protocols.

Education

High School -

Coronado High School
Lubbock, TX
01.2003

Skills

  • Heavy equipment operation (forklift, man lift, reach truck)

  • Electrical, plumbing, carpentry, masonry, cabinetry

  • Supervising and team building

  • Safe handling of natural gas services

  • Scuba dive certified

  • Safety management and compliance

  • Incident and injury investigation

  • Safety training and program development

Timeline

Senior Service Technician

Atmos Energy
08.2013 - Current

High School -

Coronado High School

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