Justin Kithcart
Atkins,USA
Summary
Results-driven account management professional with over 23 years of Grainger sales experience. Proficient in building and maintaining national client relationships. Skilled in strategic planning, negotiation, implementation, execution, and data analysis. Valued for collaborative team efforts and adaptability in dynamic environments, utilizing negotiation and relationship-building skills. Known for delivering results and fostering reliable, supportive work environment.
Overview
38
38
years of professional experience
1
1
Certification
Work History
National Account Contract Manager
Grainger
07.2023 - Current
- Responsible for the corporate relationships between Grainger and 10 to 15 national account customers with $18M of annual spend.
- Negotiated/signed 5 new national account contracts and renewed 9 other national agreements with 7 other national opportunities currently in play
- Finished 2nd in National Accounts in 2024 and was recognized as an Annual Achiever at 117.8% to goal
- Exceeded sales goal for 3 consecutive halves and trending towards 2nd year of over goal performance, 117.8% and 100%
- Brought in an incremental $5M through implementation and strategy execution since July 2023
- Member of GPO Tiger Team for National Accounts resulting in 11 direct contracts and retention of $25M
- Currently participating in GBU LDP program
Account Manager
Grainger
09.2013 - 07.2023
- Responsible for year over year growth of maintenance, repair, and operating supplies to Public Sector/Government accounts; in a $2.5M, local territory.
- Year over year growth in aligned CSG and over goal performance the last 3 years
- Led district as subject matter expert for Contract Execution, eCommerce, Salesforce, Healthcare, Higher Education, and Water Treatment segments
- Interim Government Sales Manager for the State of Nebraska/Iowa
- Negotiated and helped close the Iowa Board of Regents contract
- Member of North Region Sales Advisory Committee and graduate of the Grainger North Region Government Leadership Development Program
- Interim National Account Contract Manager for Antanisha Baggett
- Assisted with New York City, $50M contract renewal
Account Consultant
Cardinal Health, Presource
07.2006 - 08.2013
- Responsible for the sales and service of non-sterile, minor procedure, custom sterile and procedure based delivery kits to acute and ambulatory medical centers within Iowa/Western Illinois.
- Finished within the top 15% of sales performers, FY10, FY11
- Achieved Sales Excellence FY10
- Revitalized territory that had not achieved quota in 9 years
- Expanded business in emerging ambulatory markets within geography
Industrial/Commercial Business Group Account Manager
Ferguson Enterprises, Inc.
08.2005 - 07.2006
- Accountable for sales of pipe, valves, fittings and miscellaneous MRO supplies within industrial, educational and commercial markets.
- Responsible for sales growth of 29.6% and an increased profit margins by 3%
- Led Eastern Iowa Sales/Operations Team in Customer Loyalty Imperative
- Assisted with the development and coaching of inside sales associates
Account Manager
Grainger Industrial Supply
05.2002 - 07.2005
- Responsible for year over year growth of miscellaneous MRO supplies in a $2.2M, local territory.
- Led Iowa East District in sales 1998,1999, 2003, and 2004
- Finished within the top 15% of Chicago Sales Region in 2003 and 2004
- Mentored and coached new Grainger Account Managers
- Directed Iowa East District Team in Dimensions of Professional Selling Initiative.
National Account Manager
Grainger Industrial Supply
07.1999 - 04.2002
- Responsible for the corporate relationship and sales of ConAgra, IBP, State of Iowa, KONE, Six Flags, Metals USA, Dayco, Kiewit, and VGM Golf.
- Responsible for over $20.0M in sales in 2000 and 2001
- Negotiated and signed new corporate agreements with ConAgra, KONE, Dayco, Metals USA, and VGM Golf
- Designated Technical Lead for the Midwest National Account Team
Business Development
Jordan Systems Inc
06.1991 - 08.1996
- Responsible for the sales, product development, and marketing of Hazardous Material Manager software.
- Customers included Rockwell International, Amana Refrigeration, USAF Space Command, and USDA Southern Region Research Center
- Directed all sales and marketing functions within the organization
Sales Representative
A-1 Home Healthcare
02.1988 - 09.1989
- Responsible for sales of a third party billing program and miscellaneous medical supplies within Eastern Iowa.
Education
Masters of Business Administration -
The University of Iowa
Iowa City, Iowa05.1991
Bachelor of Business Administration - undefined
The University of Iowa
Iowa City, Iowa12.1987
Skills
- Contract Negotiation
- Strategy Development
- Program Creation and Execution
- Contract Implementation
- Indirect Leadership
- Relationship Building
- Analytics
- Customer Orientation
Certification
OSHA 30
Languages
English
Native or Bilingual
Timeline
National Account Contract Manager
Grainger
07.2023 - Current
Account Manager
Grainger
09.2013 - 07.2023
Account Consultant
Cardinal Health, Presource
07.2006 - 08.2013
Industrial/Commercial Business Group Account Manager
Ferguson Enterprises, Inc.
08.2005 - 07.2006
Account Manager
Grainger Industrial Supply
05.2002 - 07.2005
National Account Manager
Grainger Industrial Supply
07.1999 - 04.2002
Business Development
Jordan Systems Inc
06.1991 - 08.1996
Sales Representative
A-1 Home Healthcare
02.1988 - 09.1989
Bachelor of Business Administration - undefined
The University of Iowa
Masters of Business Administration -
The University of Iowa