Justin Kitts
Commercial Point,OH
Summary
Dynamic professional with extensive experience in store operations and staff training at Ruth's Chris Steakhouse. Proven track record in enhancing team performance and reducing turnover through effective training methods. Skilled in inventory management and fostering teamwork, ensuring compliance with safety standards while maintaining high-quality service. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Third Key Manager
Ruth Chris Steakhouse
01.2024 - Current
- Supported team members in maintaining store presentation standards.
- Assisted in daily operations by managing inventory and stock levels.
- Learned operational protocols for handling customer inquiries efficiently.
- Collaborated with staff to ensure compliance with safety regulations.
- Maintained cleanliness and organization of sales floor and storage areas.
- Implemented improved training methods for new employees, reducing onboarding time significantly while ensuring thorough understanding of job responsibilities.
- Reduced employee turnover, training new hires in company policies and procedures.
Lead Line Cook
Olive Garden
02.2022 - 05.2023
- Supervised daily kitchen operations to ensure food quality and presentation standards.
- Trained and mentored junior cooks on culinary techniques and safety protocols.
- Coordinated inventory management, minimizing waste while maintaining stock levels.
- Developed and implemented seasonal menu items based on customer preferences.
Catering Lead
Nomadic Nosh
05.2020 - 08.2021
- Oversaw catering operations, ensuring seamless execution of events and client satisfaction.
- Developed and trained team members on food safety protocols and service standards.
- Coordinated logistics for large-scale catering events, managing timelines and resource allocation.
- Implemented process improvements to enhance efficiency in food preparation and delivery.
Education
High School Diploma -
Northmor Local School
Galion, OH05-2021
Skills
- Store operations
- Staff training and development
- Employee scheduling
- Sales proficiency
- Team building expertise
- Store organization
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Relationship building
Accomplishments
- Achieved Promotion by completing all certifications for each station with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Collaborated with team of 6 in the development of Seasonal Private Dining Menus.
Certification
Level 1 Food Handler certification(2019-Present)
Level 2 Food Manager certification(2019-Present)
Timeline
Third Key Manager
Ruth Chris Steakhouse
01.2024 - Current
Lead Line Cook
Olive Garden
02.2022 - 05.2023
Catering Lead
Nomadic Nosh
05.2020 - 08.2021
High School Diploma -
Northmor Local School