Justin Knight
Denham Springs,LA
Summary
Dynamic sales professional with a proven track record at United Rentals, excelling in relationship building and B2B sales. Leveraged strong client rapport to drive revenue growth and enhance customer satisfaction. Recognized for problem-solving abilities and leadership in mentoring teams, consistently delivering tailored solutions to meet diverse client needs.
Overview
11
11
years of professional experience
Work History
Outside Sales Representative
United Rentals-Fluid Solutions
11.2019 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Built strong client rapport to establish diversified network of connections.
- Attended trade shows and conferences regularly to increase brand visibility.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Successfully logged fifty in person calls weekly. Generated eight cross selling leads monthly.
- Generated a sales territory monthly with ten percent year over year revenue increase for three years in a row.
- Assisted in developing tailored solutions for diverse client needs, ensuring satisfaction and retention.
- Mentored junior sales staff, providing guidance on best practices and effective sales techniques.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Collaborated with cross-functional teams to streamline sales processes and improve service delivery.
- Identified customer needs through thorough product knowledge and tailored solutions.
Inside Sales Representative
United Rentals
08.2017 - 11.2019
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Successful 5s champion that posted a 98% 5S score consistently.
- Successfully operated the counter with two high volume sales reps funneling orders into me.
Assistant Store Manager
Lowes Home Improvment
08.2014 - 07.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Managed a store of one hundred employees. Successfully and consistently posted a ten percent year over year comp for three years.
- Successfully posted a positive yearly inventory report.
- Improved store operations through effective inventory management and merchandising strategies.
- Led daily sales meetings to drive employee engagement and align on store objectives.
- Managed scheduling to ensure appropriate staffing levels during peak hours for improved customer experience.
Education
BBA - Business Administration
Louisiana Delta Community College
Monroe, LA04.2011
High School Diploma -
Neville High School
Monroe, LA05.2007
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Relationship cultivation
- High energy
- B2B sales
- Influencing others
- Expert leadership
Timeline
Outside Sales Representative
United Rentals-Fluid Solutions
11.2019 - Current
Inside Sales Representative
United Rentals
08.2017 - 11.2019
Assistant Store Manager
Lowes Home Improvment
08.2014 - 07.2017
BBA - Business Administration
Louisiana Delta Community College
High School Diploma -
Neville High School