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Night Crew Manager
Safeway
Corvallis, OR
- Directed and supervised night crew staff to ensure efficient operation of store.
- Maintained accurate records of inventory levels, shipments, and damages.
- Ensured compliance with safety regulations and company policies in the store.
- Trained new employees on company procedures and job duties.
- Assigned tasks to team members based on their qualifications and abilities.
- Monitored employee performance, addressed any issues promptly, and provided feedback as necessary.
Grocery Manager
Smiths Food And Drug
Bozeman, MT
- Monitored inventory levels and stock shelves with new merchandise.
- Resolved customer complaints in a courteous and professional manner.
- Ordered supplies as needed while staying within budget parameters.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Manager
Goodwill
Bozeman, MT
- Managed store displays ensuring they are well-organized, aesthetically pleasing and up-to-date with current trends.
- Trained new employees on customer service protocols, cash register operations, product knowledge.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Processed refunds and exchanges according to company policy.
Front End Team Lead
WinCo Foods
Bozeman, MT
- Greeted customers and provided excellent customer service.
- Assisted with training new cashiers in departmental operations and procedures.
- Processed returns and exchanges efficiently while adhering to company policies.
- Provided support to other departments when needed such as stocking shelves or running register.
- Resolved discrepancies between sales floor and register information quickly.
- Monitored team performance on an ongoing basis to ensure adherence to standards.
- Managed the checkout process by monitoring long lines and calling additional staff if needed.
- Responsible for opening and closing registers accurately according to established procedures.
- Identified opportunities for improving processes related to cash handling and customer service.
- Adhered strictly to security protocols regarding cash handling such as issuing change orders or voids.
- Trained new team members in cash register operation, stock procedures and customer services.
Night Crew Manager
Safeway
Grocery Manager
Smiths Food And Drug
Front End Team Lead
WinCo Foods
