Justin Koppes
IA
Summary
Seasoned Correctional Officer from Iowa Medical and Classification Center, adept in crisis management and negotiation, ensuring safety and reducing contraband significantly. Excelled in emergency response and conflict resolution, fostering a secure environment. Trained in first aid, showcasing a commitment to inmate and staff welfare.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Iowa Medical and Classification Center
10.2020 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Booked new inmates into facility and processed inmates for release.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Responded to emergency situations and de-escalated hostile confrontations.
Security Officer
Allied Universal Security Services
08.2017 - 10.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Education
Associate of Applied Science - Criminal Justice
Kirkwood Community College
Cedar Rapids, IA12-2018
No Degree - Psychology, Philosophy
Coe College
Cedar Rapids, IAHigh School Diploma -
Iowa Falls - Alden High School
Iowa Falls, IANo Degree - General Studies
Ellsworth Community College
Iowa Falls, IASkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Restraint techniques
- Self-defense tactics
- Weapons training
- Crisis management
- CCTV monitoring
- Gang awareness
- Negotiation
Timeline
Correctional Officer
Iowa Medical and Classification Center
10.2020 - Current
Security Officer
Allied Universal Security Services
08.2017 - 10.2020
Associate of Applied Science - Criminal Justice
Kirkwood Community College
No Degree - Psychology, Philosophy
Coe College
High School Diploma -
Iowa Falls - Alden High School
No Degree - General Studies
Ellsworth Community College
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