Justin Kunzer
Pittsford,NY
Summary
A Veteran of The United States Navy with 5+ years of experience in a wide array of environments who understands the importance of working as part of a team. Exceptional follow through abilities and detail oriented, able to give and carry out instructions efficiently and effectively. Experience in working with people coming from various economic environments and cultures. Diverse background in different industries underlining ability to adapt and succeed in this ever-changing economic landscape.
Overview
13
13
years of professional experience
Work History
MRI Clinical Technician
Thompson Hospital
Canandaigua, NY
08.2021 - Current
- Assist in positioning patients, helped with coordinating STAT appointments with the technologist in charge, and assist technologists with MRI coils.
- Explained procedures to patients, helped provide reassurance to anxious patients, explained consent forms, and explained any backlogs or delays that might occur.
- Documented patient medical histories accurately into electronic health records systems.
- Answered inquiries and provided requested assistance on matters dealing with Diagnostic Services.
- Conducted MRI safety interviews with scheduled patients.
- Checked and maintained supplies per designated areas.
- Assisted with training and orientation of new employees.
- Showed an ability to be flexible in case assigned to work temporarily in other departments, according to departmental needs.
- Maintained a clean and organized work environment in accordance with safety regulations.
Assistant Manager
Fedex Inc
Farmington, NY
05.2020 - 08.2021
- Transported and delivered items to customers or businesses in a safe and timely manner
- Reviewed orders before and after delivery to ensure that orders are complete, and the customer was satisfied
- Abided by all transportation laws and maintained a safe driving record
- Maintained a neat appearance when interacting with customers
- Provided excellent customer service
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Adhered to assigned routes and followed time schedules for pick ups
- Prepared reports and other documents relating to deliveries
Company Driver
St Pauly Textiles
05.2018 - 05.2020
- Drove a Non-CDL box truck, completing daily DOT inspection and kept maintenance logs
- Loaded and unloaded bags of clothing
- Helped maintain all clothing shed locations
- Performed work in all weather conditions
- Performed assigned tasks according to policy and procedures
- Followed all safety guidelines
- Worked as part of a team daily
Medical Assistant
United States Navy
04.2017 - 05.2018
- Interviewed and recorded patients' medical histories, vitals, medications, and allergies swiftly and accurately to aid in high quality medical care.
- Prepared treatment rooms for patient examinations, keeping rooms neat and clean
- Sterilized instruments and properly disposed of contaminated supplies to ensure 100% safety of patients and employees
- Explained treatment procedures, medications, diets, or physicians' instructions to patients.
- Participated in dozens of command code blue emergencies and provided quality CPR as part of a team to provide the highest quality outcome for patients.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
Phlebotomist
United States Navy
04.2016 - 04.2017
- Organized and cleaned blood-drawing trays to ensure that all instruments were sterile, and all needles, syringes, or related items were of first-time use.
- Disposed of contaminated sharps, in accordance with applicable laws, standards and policies
- Administered PIV lines for the purpose of drawing labs for patients and providing treatment such as giving fluids or medications.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Assisted in the training and mentoring of new phlebotomy staff.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Participated in continuing education to stay current with phlebotomy practices.
Multi Care Technician
United States Navy
04.2013 - 04.2016
- Administered first aid treatment and life support care to sick or injured persons in prehospital settings and transported them to a higher level of care.
- Observed, recorded, and reported to the physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment.
- Coordinated effectively and efficiently with other emergency medical team members including police, fire department personnel and Mercy Air.
- Provided emotional support to patients and their families during difficult times.
- Performed wound irrigation and closure with close observation of Emergency Physician.
Assistant Manager
Pottery Barn
03.2012 - 04.2013
- Lead the store team to create an exceptional experience for customers and exceeded sales goals consistently
- Ensured the sales floor was adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing customer experience
- Reinforced customer service principles by coaching staff on their successes and challenges
- Utilized 'Selling Essentials' and training resources to educate my team on product, improve selling skills and achieving our business goals
- Created and ensured a positive environment where all associates were treated fairly and with dignity in accordance with our People-First Philosophy
- Ensured timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system
Education
Associates Degree - Health Science
Monroe Community College
Skills
- MRI safety procedures
- Electronic health records
- Infection control procedures
- Conflict resolution
- Team collaboration
- Communication skills
- Medical terminology
- Time management
- Organizational skills
Personal Information
Typing Speed: 60 WPM
Accomplishments
- Multiple semester honor student
- Multiple year nominee to Monroe Community College's National Society of Leadership and Success.
- Mentor to upcoming MCC Nursing Students.
Timeline
MRI Clinical Technician
Thompson Hospital
08.2021 - Current
Assistant Manager
Fedex Inc
05.2020 - 08.2021
Company Driver
St Pauly Textiles
05.2018 - 05.2020
Medical Assistant
United States Navy
04.2017 - 05.2018
Phlebotomist
United States Navy
04.2016 - 04.2017
Multi Care Technician
United States Navy
04.2013 - 04.2016
Assistant Manager
Pottery Barn
03.2012 - 04.2013
Associates Degree - Health Science
Monroe Community College
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