Justin Lane
Keller
Summary
Accomplished HVAC-R Technician and Service Manager with a proven track record at Silvaire HVACR and Temperature Pro. Expert in electrical troubleshooting and customer service, I significantly enhanced system efficiency and client satisfaction. Skilled in EPA-certified practices and fostering team collaboration, I consistently deliver high-quality workmanship and innovative solutions to complex challenges.
Overview
1
1
Certification
Work History
HVAC-R Technician
Silvaire HVACR
- Minimized downtime, effectively troubleshooting complex technical problems within HVAC-R units.
- Enhanced system efficiency by conducting regular preventative maintenance tasks on HVAC-R equipment.
- Consistently adhered to local building codes during installation processes, ensuring safe and compliant systems for clients.
- Enhanced expertise through completion of professional development courses.
Service Manager
Temperature Pro
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
- Implemented strategies to increase customer service satisfaction ratings.
- Increased overall revenue by upselling additional services and products during routine maintenance visits.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Monitored service staff performance and provided feedback for improvement.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Negotiated with vendors to secure best prices for parts and supplies.
Service Manager
T&E Ac & Heating
HVAC-R Technician
A Martin Company
- Minimized downtime, effectively troubleshooting complex technical problems within HVAC-R units.
- Enhanced system efficiency by conducting regular preventative maintenance tasks on HVAC-R equipment.
- Consistently adhered to local building codes during installation processes, ensuring safe and compliant systems for clients.
- Enhanced expertise through completion of professional development courses.
Education
HVACR -
ATINEC
Dallas, TXSkills
- EPA certification
- Piping and tubing
- Brazing and soldering
- Parts replacement
- HVAC and refrigeration systems
- Cooling systems maintenance
- Electrical troubleshooting
- Thermostat installation
- Electrical safety
- Equipment replacement
- Air conditioning
- Leak testing
- Gas furnaces
- Equipment diagnostics
- Ductwork fabrication
- Heating systems
- Duct sizing and design
- Technical troubleshooting
- Blueprint reading
- Refrigeration systems
- Equipment installation
- Emergency response
- HVAC system design
- Indoor air quality
- System tune up
- Blueprints and specifications
- Parts inventory management
- System diagnostics
- Load calculations
- Schematic interpretation
- Ventilation systems
- Control systems
- System calibration
- Forced-air furnaces
- Commercial air handling installation
- Cooler & freezer maintenance
- Split systems repair
- Electronics testing
- Component troubleshooting
- Variable air volume
- Leak checks
- Package and split systems
- Certified HVAC technician
- Refrigeration system evacuation
- Dedicated team player
- Focused on safety
- Quality-focused
- System troubleshooting
- Diagnostic techniques
- Recovering and recycling
- Valid state driver's license
- Troubleshooting expertise
- HVAC change-out procedures expert
- Maintenance scheduling
- Quality assurance
- Electrical wiring
Certification
HVAC State License TACLB068524
EPA certification 000112059
Timeline
HVAC-R Technician
Silvaire HVACR
Service Manager
Temperature Pro
Service Manager
T&E Ac & Heating
HVAC-R Technician
A Martin Company
HVACR -
ATINEC
Similar Profiles
Jeff MillerJeff Miller
Sales Account Manager at ABCO HVACR Supply + SolutionsSales Account Manager at ABCO HVACR Supply + Solutions
Justin LaneJustin Lane
Service Nanager at Texas HVACR Mechanical.comService Nanager at Texas HVACR Mechanical.com
Dylan DaughtryDylan Daughtry
Plumbing/ HVAC Apprentice at L.C Anderson HVACRPlumbing/ HVAC Apprentice at L.C Anderson HVACR
Daniel RodriguezDaniel Rodriguez
Level Designer at Team TopazLevel Designer at Team Topaz
Sam WoodsSam Woods
Garden Associate at Home DepotGarden Associate at Home Depot