Justin Larkin
Walnut Creek,California
Summary
I have a large background in customer service and retail. For the past few years I have worked many part time jobs, often two at once, to quickly expand my work knowledge and time management capabilities, and would now like to find a fulltime career to apply my skills to. I am adept at working with customers to understand potential problems and preferences, and how to find every customer their best fitting solution. I am well-versed in providing knowledgeable assistance to retail and wholesale customers as well as dealing with third party vendors.
Overview
3
3
years of professional experience
Work History
Game Master
Red Door Escape Room
11.2024 - Current
- Explained company policies, game rules and safety requirements.
- Watched guests closely to maintain current understanding of gameplay and tailored experiences on a per guest basis.
- Monitored system performance to identify potential issues.
Barista
Starbucks
07.2024 - Current
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Assistant Manager
Cinemark Theaters
06.2023 - 03.2024
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Floor Associate
Target
05.2022 - 06.2023
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
High School Diploma -
Clayton Valley Charter
Concord, CA05-2020
Skills
- Customer service expertise
- Customer relations
- Marketing
- Resource allocation
- Networking strategies
- Trend analysis
- Time management
- Complex Problem-solving
- Store maintenance
- Inventory audits
- Merchandising strategies
- POS system operation
Timeline
Game Master
Red Door Escape Room
11.2024 - Current
Barista
Starbucks
07.2024 - Current
Assistant Manager
Cinemark Theaters
06.2023 - 03.2024
Floor Associate
Target
05.2022 - 06.2023
High School Diploma -
Clayton Valley Charter
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