Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin L. Cinert

Restaurant Manager
Villa Park,IL

Summary

Diligent manager with strong background in leadership and resource management. Successfully coordinated and executed numerous field operations, ensuring safety and efficiency. Demonstrated proficiency in navigation and survival skills while fostering team collaboration and problem-solving.

Overview

24
24
years of professional experience

Work History

Security Ranger

Morton Arboretum
08.2023 - Current
  • Provided exceptional customer service by addressing inquiries from visitors while ensuring their safety within the premises
  • Responded quickly to emergency situations such as medical incidents or disturbances, effectively diffusing conflicts when necessary
  • Performed regular patrols of assigned areas, identifying potential security risks and taking proactive measures to mitigate them
  • Provided guidance and support to junior security agents, assisting them in developing their skills and knowledge

General Manager

Chipotle Mexican Grill
10.2015 - 07.2022
  • Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
  • Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
  • Improved employee retention rates through the implementation of employee engagement initiatives
  • Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
  • Achieved sales targets consistently by implementing targeted promotions and upselling techniques

Houseman

Hyatt Place
10.2013 - 11.2016
  • Maintained high standards of personal appearance and grooming per brand standards
  • Maintained appearance of common areas, including frequent window cleaning and continuous attention to lobby and on-site amenities.
  • Greeted and checked in guests, ensuring a positive first impression and providing excellent customer service
  • Handled cash transactions accurately while following established procedures for billing and payment processing

Community Service Officer

Lisle Police Department
08.2006 - 10.2013
  • Enhanced public awareness on crime prevention with informative workshops, significantly reducing local crime rates.
  • Enhanced community safety by conducting regular foot and vehicle patrols.
  • Provided exceptional customer service to citizens in need, addressing their concerns with empathy and professionalism.
  • Collaborated with emergency response teams during critical incidents to provide essential support and maintain public safety.
  • Responded to non-emergency calls for service, providing timely assistance and support to community members.

Security Forces

United States Air Force
08.2002 - 08.2006
  • Conducted routine patrols and surveillance of military installations to ensure the safety and security of personnel, equipment, and facilitie
  • Enforced military laws, regulations, and policies to maintain discipline and order within the military community
  • Participated in regular training exercises focused on improving tactical skills, reaction time, and decision-making abilities under high-stress situations
  • Trained new recruits on military police procedures, tactics, weapons handling, self-defense techniques, and use of force guidelines
  • Maintained accurate records of incidents reported by individuals or observed during patrols for future reference or analysis purposes

Education

Associates Degree -

College of DuPage
Glen Ellyn, IL
08.2013

Diploma - undefined

Glenbard East High School
Lombard, IL
06.2002

Skills

SKILLS AND QUALITIES:

Driven professional

Maintains calm in high-stress environments

Manager-level ServSafe certification

Motivated self-learner

Effective customer service skills

Certified food handler

Sound analytical judgement

CPR certification holder

Timeline

Security Ranger

Morton Arboretum
08.2023 - Current

General Manager

Chipotle Mexican Grill
10.2015 - 07.2022

Houseman

Hyatt Place
10.2013 - 11.2016

Community Service Officer

Lisle Police Department
08.2006 - 10.2013

Security Forces

United States Air Force
08.2002 - 08.2006

Diploma - undefined

Glenbard East High School

Associates Degree -

College of DuPage
Justin L. CinertRestaurant Manager