Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager
Justin Ledbetter

Justin Ledbetter

Quality Manager
Jacksonville,AL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Adaptable Quality Manager with a 17-year background in implementing and developing improvement processes through collaboration with cross-functional teams. Computer, analysis and research skills. Specialties include achieving set targets, generating new strategies and maintaining accurate records.

Focused Quality Controller with 17 years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Quality Manager

Caldery's USA
06.2006 - Current
  • API 936 certified
  • Vast experience in ASTM test procedures
  • Maintaining ISO 9001 certification
  • OSHA 30 hour certification
  • Experience using systems including: PDM, Salesforce, SAP, Microsoft Excel, Google sheets, Docs, Slides
  • Daily work duties include; Monolithic plant- Insure that all equipment is in safe working condition and that all Q.C Employees follow all safety rules and procedures.
  • Maintain and improve first pass quality of all finished products produced in monolithic plant.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Managing all Q.C Duties and test procedures which include daily formula verification and raw material substitution.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Work closely with sales team and production to ensure that all Q.C Test report demands are met on time.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Work daily with R & D to test raw materials to improve products based on current raw material supply and to make adjustments for formulas to achieve product specifications.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Keeping records of all formula changes and and test results to make decisions for future manufacturing
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Work closely with batching employees to insure that all raw materials and formulas are correct.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Calibrated instruments and scales in production area and quality lab.
  • Work with packaging to insure product weights are checked, labels and documents are correct, sample frequency procedures and 3rd party samples are correct while monitoring product quality.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Test and monitor all incoming raw materials.
  • Improved quality processes for increased efficiency and effectiveness.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Precast plant- Monitor and record mold dimensions, insure all Q.C Documentation is filled, aid in mixing and pouring of material, as installed sample preparation, finished shape inspection, furnace operation and final inspection Q.C Verification.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Launched quality assurance practices for each phase of development
  • Managed and archived quality documentation and participated in internal and external quality audits
  • Determined quality department standards, practices, and procedures
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans

Meat Cutter Apprentice

Food Maxx
07.2005 - 05.2006
  • Rotating inventory, managing inventory, operating equipment, cleaning machines and equipment, and learning to become a meat cutter
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.

Kitchen Prep manager

Top o The River
07.2004 - 07.2005
  • Started in dishline and was promoted to kitchen cook them promote kitchen prep manager where I managed inventory, employee work schedules and daily kitchen needs.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Brick Mason

Wayne Thomason Brick & Block
01.2002 - 07.2004
  • Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
  • Worked safely on scaffolding and swing stages at various heights.
  • Constructed and repaired brick, concrete block and stone structures for commercial and residential customers.
  • Utilized common power and hand tools to complete each masonry project.
  • Laid brick for block walls and adhered to local codes and project restrictions.
  • Prepared work area using chalk lines, tapes, squares and levels.

Machine Operator/Forklift Operator

T & T Laser Fab and Machine Co
05.2003 - 06.2004
  • Daily operation of fabrication machines,CNC machines, operating fork trucks, welding assistant, and paint booth assistant
  • Operated multiple machines simultaneously to meet production requirements.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Inspected products and machines to maintain quality and efficiency.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Inspected finished products for quality and adherence to customer specifications.

Education

GED -

Jacksonville High School
2017

Skills

  • API 936 certified
  • Osha 30 hour certified
  • ASTM refractory testing procedures
  • PDM, SAP, Excel, Google Sheets, Slides Docs
  • Member of safety committee, safety university training
  • Quality control
  • QA/QC
  • ISO 9001
  • Entering QC Data, Detailed Material Inspection (10 years)
  • Forklift Operation, Material Production and Packaging, Bagging machine operation
  • Teamwork: Interpersonal Skills — Highly Proficient
  • Resolving disputes, solving team problems, and understanding nonverbal cues
  • Inventory Audits
  • 5S Methodology
  • Defect Identification
  • Data Collection Processes
  • Familiarity with Quality Standards
  • Predictive and Preventive Maintenance
  • Loss Prevention Strategies
  • SOP Development
  • Inspection Processes
  • Documentation Control

Certification

  • OSHA 30 HOUR Training
  • Certified API 936, cert# 67976 - Sept 2025
  • Licensed Fork truck operator
  • CPR Training
  • ASTM training
  • ISO 9001
  • Safety University, Imerys
  • Confined Space Training
  • Serious 7 Training
  • LOTTO
  • Continuous Improvement

Timeline

Quality Manager

Caldery's USA
06.2006 - Current

Meat Cutter Apprentice

Food Maxx
07.2005 - 05.2006

Kitchen Prep manager

Top o The River
07.2004 - 07.2005

Machine Operator/Forklift Operator

T & T Laser Fab and Machine Co
05.2003 - 06.2004

Brick Mason

Wayne Thomason Brick & Block
01.2002 - 07.2004

GED -

Jacksonville High School
Justin LedbetterQuality Manager