Justin Lee
Covington,GA
Summary
Operations Manager with expertise in data analysis, process optimization, and cross-functional leadership. Skilled in utilizing performance metrics and statistical analysis to identify inefficiencies, reduce costs, and enhance operational performance. Demonstrated success in designing scalable systems, standardizing procedures, and developing tools that improve workflow efficiency. Combines analytical problem-solving with hands-on experience to drive measurable improvements in productivity and quality.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Operations Manager
Walmart
Monroe, GA
08.2025 - Current
- Achieved nearly 90% reduction in incident rates.
- Implemented streamlined processes for shipping and receiving operations, enhancing workflow efficiency.
- Developed and refined procedures for supply chain operations, resulting in increased efficiency and reduced waste.
- Increased average outbound cases per hour by approximately sixty units.
- Created comprehensive reports on inventory levels, order status, and shipment accuracy to support decision-making.
- Assisted in analyzing supply chain data to identify trends and opportunities.
- Maintained documentation for compliance with safety and quality standards.
- Managed a team of seven direct reports, with approximately two-hundred indirect reports.
Supply Chain Service Manager
SVT: Supply Chain Solutions
Peachtree City, GA
07.2022 - 08.2025
- Managed customer-owned inventory, optimizing order management and conducting demand analysis to enhance service delivery.
- Reduced operational costs by 11% in 2023 and 13% in 2024 through strategic initiatives.
- Decreased employee turnover rate from 40% to 3% by improving workforce engagement.
- Coordinated comprehensive budgets across multiple operations to enhance financial oversight.
- Developed standard operating procedures (SOPs) and emergency operating procedures, streamlining operations and improving response times.
- Conducted transportation analyses to identify issues and implement effective solutions.
- Planned and implemented safety and security programs, ensuring compliance and safeguarding assets.
- Oversaw daily activities of multiple teams while leading direct reports on cross-functional projects.
Regional Operations Manager
SVT: Supply Chain Solutions
Peachtree City, GA
01.2022 - 07.2022
- Implemented continuous process improvements within regional scope, enhancing customer satisfaction and employee engagement
- Developed operational and logistics tools that streamlined workflows and increased overall efficiency
- Improved regional processes by developing effective methodologies to address customer needs while consistently reviewing data to maintain performance metrics
- Led team of on-site and remote employees to achieve project goals
- Planned and coordinated active regional projects and oversaw team execution and success
Senior Warehousing Specialist
SVT: Supply Chain Solutions
Alpharetta, Georgia
06.2021 - 01.2022
- Coordinated and oversaw inbound, outbound, and on-site warehouse operations to ensure optimal performance and efficiency
- Evaluated and improved operational workflows, enhancing organization and enabling real-time tracking of inventory
- Coordinated communication between company and 3PL partners, fostering alignment and ensuring service excellence
- Researched, selected, and implemented project, business, and transportation management software, ensuring alignment with company objectives and operational needs
Warehousing Specialist
NCR
Alpharetta, Georgia
03.2020 - 06.2021
- Coordinated inbound and outbound materials across multiple projects, ensuring timely execution and alignment with operational goals
- Delivered data analysis and reporting to management teams, supporting strategic decision-making
- Performed cross-functional responsibilities to streamline operations and accelerate project completion
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH12-2027
Skills
- Business Operations Management
- Supply Chain Management
- Project Management
- Process Optimization
- Data Analysis and Modeling
- Metrics Analysis and Reporting
- Strategic Decision-Making
- Warehouse Management System Optimization
- Continuous Improvement
- Team Leadership
- Statistical Process Control
- Professional Communication
- Microsoft Office Suite
- Python Programming
- Organizational Skills
- Root Cause Analysis
Certification
Six Sigma Green Belt - Six Sigma Online, Issued 06/2022
Timeline
Operations Manager
Walmart
08.2025 - Current
Supply Chain Service Manager
SVT: Supply Chain Solutions
07.2022 - 08.2025
Regional Operations Manager
SVT: Supply Chain Solutions
01.2022 - 07.2022
Senior Warehousing Specialist
SVT: Supply Chain Solutions
06.2021 - 01.2022
Warehousing Specialist
NCR
03.2020 - 06.2021
Bachelor of Science - Computer Science
Southern New Hampshire University