Teamwork makes the dream work. Passionate and detail-oriented winner with the ability to push the people around me achieve their full potential. Well-rounded individual willing to do anything to help the team WIN.
Overview
9
9
years of professional experience
Work History
Owner /Founding President
JTL Investment Solutions LLC
02.2021 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Coach
Pro Path Soccer
10.2023 - Current
Enhanced team performance by developing and implementing effective coaching strategies.
Boosted player confidence through personalized training sessions and continuous feedback.
Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
Coach
Kids Hoops+
06.2017 - 08.2019
Coached soccer, basketball, football and other physical activities for ages from kindergarten - Grade 5 in this role.
Went business to business selling our coaching programs to gain clientele for the business.
Lead classes from 6-30 athletes, sometimes combined age groups.
Developed motor and social skills of young children while being a positive role model.
Trainer
Wherever, Whenever
01.2017 - Current
Personal training for a wide range of different athletic capabilities.
Helping people become the best version of themselves mentally, physically and emotionally.
Built personal workout and nutrition plan/s for each individual.
Trained people individually or in groups from 2 people and up.
Front End Manager / Server
Tremezzo Ristorante
01.2015 - 02.2019
Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
Streamlined checkout processes for faster service and reduced wait times, enhancing the overall dining experience.
Collaborated with store management to develop strategies for improving sales and maintaining a positive restaurant / team atmosphere.
Mentored new employees on company policies, cash handling procedures, and customer service best practices to ensure consistent performance across the team.
SDR /Appointment Setter
Future Flipper
06.2021 - 12.2021
Increased appointment setting success by developing targeted call lists based on potential client needs.
Enhanced customer relationships through timely and professional follow-ups with prospective clients.
Streamlined the scheduling process by implementing an efficient online booking system, resulting in improved organization.
Collaborated with sales team members to share leads and strategies for securing appointments with high-level decision-makers or closers.
Pizza Maker /Delivery Driver
Pizza Mia - Uptown Deli
03.2019 - 11.2020
Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
Education
Bachelor of Science - Exercise Science
Salem State University
Salem, MA
2022
Bachelor of Science - Physical Education
Westfield State University
Westfield, MA
2018
Bachelor of Arts - Special Education
Rivier University
Nashua, NH
2017
High School Diploma -
Wilmington High School
Wilmington, MA
2016
Skills
Leadership
Effective Problem Solving
Equipment / Operations Management
Team Training / Development
Facility Maintenance
Technology Integration
Consulting / Hiring
Exercise Planning
Affiliations
-Collegiate Athlete-
-2019 Mens Soccer MASCAC Regular Season Champions / Post-season Finalist (Captain / All-Scholastic Team Member)
- 2017 Rivier Mens Soccer - Best Regular Season in Program History + Post-season appearance (member of leadership group as a Freshman)
- High School Athlete -
- Varsity athlete for Wilmington High School : Baseball, Soccer, Track & Field
Real Estate Investing / Entrepreneurship
Timeline
Coach
Pro Path Soccer
10.2023 - Current
SDR /Appointment Setter
Future Flipper
06.2021 - 12.2021
Owner /Founding President
JTL Investment Solutions LLC
02.2021 - Current
Pizza Maker /Delivery Driver
Pizza Mia - Uptown Deli
03.2019 - 11.2020
Coach
Kids Hoops+
06.2017 - 08.2019
Trainer
Wherever, Whenever
01.2017 - Current
Front End Manager / Server
Tremezzo Ristorante
01.2015 - 02.2019
Bachelor of Science - Exercise Science
Salem State University
Bachelor of Science - Physical Education
Westfield State University
Bachelor of Arts - Special Education
Rivier University
High School Diploma -
Wilmington High School
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