Justin Lent
Spokane,WA
Summary
At Safeway, excelled as a Senior Courtesy Clerk by enhancing customer service and store efficiency. Demonstrated strong work ethic and teamwork, significantly improving shopping environment cleanliness and customer satisfaction. Skilled in customer assistance and maintaining safety standards, showcasing a blend of hard and soft skills critical for retail success. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Hardworking individual available 40 hours per week, including weekends and evenings. Track record of providing optimum customer service in an establishment that serve any number of customers daily.
Overview
5
5
years of professional experience
Work History
Senior Courtesy Clerk
Safeway
09.2017 - 09.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
Education
High School Diploma -
Kamiak High School
Mukilteo, WA06.2006
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Outgoing and Friendly
- Customer Assistance
- Flexible Schedule
- Teamwork and Collaboration
Additional Information
as a courtesy clerk who eventually became senior, i also oversaw other courtesy clerks delegating different tasks to making the front end of the store run as efficiently in that department as possible
Timeline
Senior Courtesy Clerk
Safeway
09.2017 - 09.2022
High School Diploma -
Kamiak High School