Justin Leon
DeLand,USA
Summary
Dynamic and results-oriented Account Executive with extensive experience in client relations, sales strategy, and customer service management. Proven track record in developing marketing initiatives and driving revenue growth through strategic account planning and relationship building. Expert in leading teams to enhance service delivery and optimize customer satisfaction, complemented by an Associate's Degree and strong analytical skills. Enticed to re-enter the legal market and provide the highest level of success amongst clients and partners.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Realtor - Part Time
Sothebys International Realty
Orlando
01.2022 - Current
- Facilitated property sales, guiding clients through the closing process.
- Developed marketing strategies to enhance property visibility and sales.
- Conducted market analysis to advise clients on pricing and market trends.
- Maintained strong client relationships to ensure repeat and referral business.
Senior Account Executive
Best Call Funding
Florida
11.2025 - 02.2026
- Developed and maintained client relationships to drive revenue growth and customer satisfaction.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for plaintiffs.
CSR - Customer Service Manager
Monarch National Insurance Agency
DeLand
01.2023 - 10.2025
- Developed and implemented customer support strategies, boosting CSAT.
- Led a team of 15, enhancing service delivery and employee engagement.
- Managed escalated inquiries, resolving issues and retaining key customers.
- Analyzed customer feedback, driving process improvements and efficiency.
Senior Account Manager
Cartiga
Boca Raton
11.2017 - 11.2022
- Offered strong customer service skills, keeping customers satisfied and increasing sales year over year.
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.
- Analyzed sales data to identify opportunities for revenue growth strategies.
- Managed key client relationships, ensuring satisfaction and retention goals.
- Developed strategic account plans to boost client engagement rates.
Education
Associates Degree -
Palm Beach State College
Palm Beach04.2019
Skills
- Team Leadership
- Sales Strategy
- Client Relations
- Contract Negotiation
- Training Development
- Account Growth
- Customer service
- Communication skills
- Documentation review
- Guest services
- Business Development
- Account Management
- Presentation Skills
- Marketing
- Salesforce
- Pricing
- B2B Sales
Certification
- Real Estate License
- CSR 4-40
Languages
English (native)
Spanish
Timeline
Senior Account Executive
Best Call Funding
11.2025 - 02.2026
CSR - Customer Service Manager
Monarch National Insurance Agency
01.2023 - 10.2025
Realtor - Part Time
Sothebys International Realty
01.2022 - Current
Senior Account Manager
Cartiga
11.2017 - 11.2022
Associates Degree -
Palm Beach State College