Justin Lillie
Weatherford,TX
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Regional Quality Manager
Moss And Associates
12.2022 - Current
- Improved regional product quality by implementing standardized processes and procedures across multiple facilities.
- Enhanced overall customer satisfaction through rigorous quality control measures and timely issue resolution.
- Streamlined communication between departments to ensure seamless flow of quality information and data.
- Developed robust training programs for staff, increasing their understanding of quality standards and requirements.
- Led root cause analysis investigations into product failures or customer complaints, providing actionable insights for future prevention efforts.
- Served as liaison between the Quality Management team and other departments within the organization, fostering collaboration on shared objectives related to product excellence.
- Managed a diverse team of quality professionals, providing ongoing coaching and development to support their career growth and enhance the department''s overall capabilities.
Quality Manager
Moss And Associates
12.2019 - 12.2022
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Mentored junior staff members in quality management principles, fostering professional growth among team members.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
Mechanical Foreman
Primoris
05.2019 - 12.2019
- Increased efficiency by implementing streamlined workflows and troubleshooting mechanical issues.
- Enhanced team productivity with comprehensive training programs and hands-on supervision.
- Reduced downtime by effectively scheduling maintenance and repairs for essential equipment.
- Prioritized safety, conducting regular inspections to ensure compliance with industry standards and regulations.
- Optimized resource allocation, managing personnel assignments based on skills and workload requirements.
- Championed quality control measures, regularly reviewing workmanship to maintain the highest standards of excellence in all projects.
Mechanical Foreman
SEC
07.2018 - 05.2019
- Increased efficiency by implementing streamlined workflows and troubleshooting mechanical issues.
- Enhanced team productivity with comprehensive training programs and hands-on supervision.
- Prioritized safety, conducting regular inspections to ensure compliance with industry standards and regulations.
- Collaborated with project teams to deliver timely, high-quality results within budget parameters.
- Championed quality control measures, regularly reviewing workmanship to maintain the highest standards of excellence in all projects.
- Contributed to project planning efforts, offering valuable insights into material selection, labor needs, and timeline development based on extensive experience in the field.
Quality Manager
Knobelsdorff Electric
06.2017 - 05.2018
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Cibola High School
Yuma, AZ2007
Skills
- Quality Training
- Sampling Plans
- Data Analysis
- Process Improvement
- Quality System Integration
- Inspection Techniques
- Quality Assurance
- Regulatory Compliance
- Quality Management Systems
- Problem Solving
- Quality Policy Development
- Quality Risk Management
- Root Cause Analysis
Timeline
Regional Quality Manager
Moss And Associates
12.2022 - Current
Quality Manager
Moss And Associates
12.2019 - 12.2022
Mechanical Foreman
Primoris
05.2019 - 12.2019
Mechanical Foreman
SEC
07.2018 - 05.2019
Quality Manager
Knobelsdorff Electric
06.2017 - 05.2018
High School Diploma -
Cibola High School
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