Justin Lin
State College,PA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision that drives teams to meet goals.
Overview
9
9
years of professional experience
Work History
Supervisor
Starbucks Corporation State College
02.2021 - Current
- Provide mentoring and training to help coworkers acquire the skills and information needed to do their tasks well
- Resolved client problems that arose; clients had their drinks remade if they did not satisfy the customer or were offered another product; engaged in conversation with customers to provide the best experience through beverage and food recommendation
- Formulated a strategy to assign certain jobs depending on coworkers' abilities, knowledge, and workload capacity in order to keep the store running smoothly
- Analyzed shipment of stock utilizing an Excel spreadsheet table to identify items that arrived in store and other items that were still being shipped
- Organized all materials that arrived in their respective areas and inspected the quality of food
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Swim Team Competitor
Flushing Meadows
10.2014 - 02.2019
- Guided my swimming team to practice for the 200M medley relay race; assigned teammates to their best stroke while taking into consideration their desire to swim that stroke
- Encouraged teammates to push their limits and train hard
- Practiced my swimming techniques 3 hours daily so I would be in top shape to compete city-wide
- Utilized swimming instruments to maximize swimming results; used kickboards to improve kick power, used pool buoy to stabilize swimming posture, and used hand paddle to develop upper body strength
- Adapted training regiment based on swim coach guidance when training to become a lifeguard; redirected focus and energy on long distance swimming for endurance
Lifeguard
NYC Parks Lifeguard
07.2018 - 09.2018
- Collaborated and communicated with the lifeguard team to create a safe environment for kids and adults at the pool by establishing rules and regulations; prohibiting people from diving/jumping into the pool, examining the physical conditions of people, settling altercations that occur from multiple parties
- Exercised and practiced essential lifeguarding skills such as CPR, swimming, and first aid; noticed a kid struggling to keep their head above the water, blew my whistle, and jumped in from a 10-foot tall chair to save the kid
Education
Bachelor of Science - Industrial Engineering
Penn State University State College
State College, PA05.2024
Skills
- Powerpoint,
- Microsoft Word
- Staff Discipline
- Job Assignments
- Supervising Employees
- Excel, Matlab
- C coding
- Solidworks
Additional Information
- Honors/Awards
- Penn State Abington Honors Program (2019-2021)
- Swimming Trophies (2015-2018)
- New York State Music Teachers Association Competition 2nd Place (2009)
- Abby Sutherland Trustee Scholarship (2019-2021)
Timeline
Supervisor
Starbucks Corporation State College
02.2021 - Current
Lifeguard
NYC Parks Lifeguard
07.2018 - 09.2018
Swim Team Competitor
Flushing Meadows
10.2014 - 02.2019
Bachelor of Science - Industrial Engineering
Penn State University State College